Jerica was awesome. I am a new boutique owner and I had problems placing my order. I wasn't able to speak with any one until I was done taking care of my children. I thought they would have been closed due to it being after 8pm where I live, nope I was wrong. They were still open and I was able to chat with someone to get my issue resolved. Jerica guided me in the right direction and explained thoroughly what needed to be done so I can complete my purchase. She provided me with the link that I need and stay in the chat with me to make sure that I got everything correct.

I had ordered many times from this… I had ordered many times from this company, but this last time I got ripped off. The orange shine company does not protect you if the company vendor rips you off. You’re on your own. So make sure when you order you look deep at the vendor you choose to order through. Because orange shine will only refer you to them. And then apologize and tell you what the vendor decided the buyer has no rights.

Chat help to the rescue Had an issue signing in and spoke to Jerica who was super helpful. I was surprised at how easily my problem was solved.

Stay away! Dangerous website I was always a fashiongo customer and but I thought of giving orangeshine a try. I tried placing an order then i get prompted by a message that I need to upload documents such as pictures of credit cards and sign releases of credit card, and ID pictures, this is all to place a purchase, who does this in 2020? If this is called security its actually the opposite! Uploading ID cards and a Credit cards pictures is dangerous! They haven't heard of website security and insurance extensions such as stripe or signifyd ?? Which made me suspicious about placing an order. If they can't manage a website i'm not trusting in giving them all of these documents. Ridiculous. Say away from Orangeshine and stick to FashionGo, it's safer, and they have the same suppliers anyway.

Belinda R Belinda R. has been assisting me with an issue on one of my orders. She gave me great Customer Service, she's very pleasant and patient, and followed through for me. She is great! She took care of everything so I didn't have to stress. She's wonderful!