I sent an email about a couple of items… I sent an email about a couple of items that I noticed were not being shipped. A representative named Jerica emailed me back promptly and was so helpful! Great customer service!!!

Placed an order but the item was sold… Placed an order but the item was sold out so I had to cancel and Jessica was able to help me very quickly

Cecilia Provided Great Customer Service I've been very happy with the prompt service I have been provided. The vendor sent an incorrect color and Cecilia from customer service quickly resolved the issue.

I placed a wrong size order I placed a wrong size order. Two days later I realized my mistake and reached out to see if it could be changed before shipping. Lisbeth was very prompt in responding to my dilemma and was able to get in touch with the manufacturer and get the correct sizes ordered before the wrong order was shipped. I appreciated her promptness and her ability to understand my concern. She made my day!!

Stay away! Dangerous website I was always a fashiongo customer and but I thought of giving orangeshine a try. I tried placing an order then i get prompted by a message that I need to upload documents such as pictures of credit cards and sign releases of credit card, and ID pictures, this is all to place a purchase, who does this in 2020? If this is called security its actually the opposite! Uploading ID cards and a Credit cards pictures is dangerous! They haven't heard of website security and insurance extensions such as stripe or signifyd ?? Which made me suspicious about placing an order. If they can't manage a website i'm not trusting in giving them all of these documents. Ridiculous. Say away from Orangeshine and stick to FashionGo, it's safer, and they have the same suppliers anyway.