I placed a wrong size order I placed a wrong size order. Two days later I realized my mistake and reached out to see if it could be changed before shipping. Lisbeth was very prompt in responding to my dilemma and was able to get in touch with the manufacturer and get the correct sizes ordered before the wrong order was shipped. I appreciated her promptness and her ability to understand my concern. She made my day!!

I had ordered many times from this… I had ordered many times from this company, but this last time I got ripped off. The orange shine company does not protect you if the company vendor rips you off. You’re on your own. So make sure when you order you look deep at the vendor you choose to order through. Because orange shine will only refer you to them. And then apologize and tell you what the vendor decided the buyer has no rights.

I have purchased from a few vendors… I have purchased from a few vendors with Orangeshine and Lashowroom and haven't had any problems until. I purchased from Nylon. So Orangeshine banded me because of Lashowroom. I sent multiple messages to the vendor that I was over charged for product I didn't receive. They didn't care to reach out to me until my bank acted. I have screenshots of my emails with no response. I thought these two business were legit bit obviously they only care about the vendor and not the consumer being over charge typical. I definitely will be contacting BBB.

Lisbeth was outstanding Lisbeth was outstanding! She went above and beyond to get what i needed in a timely manner. Definitely requesting her if I need assistance in the future.

Jerica was awesome. I am a new boutique owner and I had problems placing my order. I wasn't able to speak with any one until I was done taking care of my children. I thought they would have been closed due to it being after 8pm where I live, nope I was wrong. They were still open and I was able to chat with someone to get my issue resolved. Jerica guided me in the right direction and explained thoroughly what needed to be done so I can complete my purchase. She provided me with the link that I need and stay in the chat with me to make sure that I got everything correct.