Placed an order but the item was sold… Placed an order but the item was sold out so I had to cancel and Jessica was able to help me very quickly

Jerica gave excellent service Jerica gave excellent service. I had an issue with my Billing information and she was very professional and helped me to resolve my issue. Thanks!

Chat help to the rescue Had an issue signing in and spoke to Jerica who was super helpful. I was surprised at how easily my problem was solved.

Stay away! Dangerous website I was always a fashiongo customer and but I thought of giving orangeshine a try. I tried placing an order then i get prompted by a message that I need to upload documents such as pictures of credit cards and sign releases of credit card, and ID pictures, this is all to place a purchase, who does this in 2020? If this is called security its actually the opposite! Uploading ID cards and a Credit cards pictures is dangerous! They haven't heard of website security and insurance extensions such as stripe or signifyd ?? Which made me suspicious about placing an order. If they can't manage a website i'm not trusting in giving them all of these documents. Ridiculous. Say away from Orangeshine and stick to FashionGo, it's safer, and they have the same suppliers anyway.

Cecilia Provided Great Customer Service I've been very happy with the prompt service I have been provided. The vendor sent an incorrect color and Cecilia from customer service quickly resolved the issue.