I purchased items on-line I purchased items on-line, which unfortunately included incorrect shipping fees which they debited my credit card account. They then went to ask for additional fees so I cancelled the order within days of my original purchase. They have made no effort to credit my card back and are now refusing to reply to my communications. Very poor customer experience. Do not buy from them!!

I've been influenced by 21 Exclusive… I've been influenced by 21 Exclusive Brand, and I mean that in the best way possible! Their unique products and excellent service have made me a loyal fan.

I've been patient! I ORDERED A PAIR OF SHOES ON September 27 2023. My order was shipped out on a few days later. Unfortunately it was lost by shipping company and I was now facing a claim. This claim lasted from September and wasn't resolved until December. The Shipping company paid to replaced the shoe which I am now still waiting on. It's now January 27th and I haven't received a call back from anyone in regards to my purchase. I've left multiple messages and voice messages but still nothing. No one should have to wait months for a purchase. I was contacted by Mr. Morgan on January 12th. He explained the situation and assured me that my shoes would be shipped out the following day. Her we are on January 28th and still no shoes. No one has contacted me since the 12th. I tried contacting them again and again for two more weeks and still no reply or email. This has been such an inconvenience.

I’ve been buying from the exclusive 21… I’ve been buying from the exclusive 21 brand for more than a year now, and every purchase has been enjoyable. The quality, pricing, and customer service have never let me down. I wholeheartedly recommend them to my friends and family.

The Authentic Shoes from 21 Exclusive… The Authentic Shoes from 21 Exclusive Brand are the real deal. I couldn't be happier with my purchase. The quality is outstanding, and I'm turning heads wherever I go!