I've recommended 21 Exclusive Brand to… I've recommended 21 Exclusive Brand to all my friends and family. Their commitment to quality, excellent service, and passion for the clothing industry make them stand out. You won't be disappointed when you shop here!

Started shaky. Ended SOLID. Placed an order 2 months ago and still haven't received my shoes. I received a tracking number but it still has no delivery date. No one is responding to my messages. I have received no communication whatsoever from anyone. EDIT: Soon after, I was able to get in contact with customer service and the owner, G. Martin, directly communicated with me. Understandably, their were things beyond anyone's control that caused the delay and once that was communicated to me, I understood and was able to get a full refund. Because of the prompt service and maturation in which this was handled, I changed my review from 1 to 4 stars. 4 stars only because of the timetable but again I am willing to give 21 Exclusive Brand another chance. I have done business with them before and it was great. This time was just concerning but again, there were factors beyond anyone's control. The owner is a stand up guy, and I have the utmost respect for him and his business.

Disappointing Disappointing they couldn’t resolve my order, by not shipping out my replacement shoes like they said they would on Sept 18. Never heard back while I was trying to reach out all week to get updates until this morning to confirm my order was canceled. Affirm refunded me back the loan I took to get this purchase. …So the part where you emailed me saying you would send me a replacement shoe was lie? I wonder why you never sent me the package…Thanks for replying back here instead of personally reaching back since Monday. Yet you didn’t ship my order like you said you would on Monday Sept 18. Why didn’t you?

I've been shopping with 21 Exclusive… I've been shopping with 21 Exclusive Brand for a while now, and I must say that their collection of sportswear and casual wear is outstanding. You can count on them for authentic, high-quality products.

I purchased items on-line I purchased items on-line, which unfortunately included incorrect shipping fees which they debited my credit card account. They then went to ask for additional fees so I cancelled the order within days of my original purchase. They have made no effort to credit my card back and are now refusing to reply to my communications. Very poor customer experience. Do not buy from them!!