I love that 21 Exclusive Brand caters… I love that 21 Exclusive Brand caters to all members of the family. From men's and women's fashion to children's clothing, they have something for everyone. The convenience of one-stop shopping is fantastic.

Started shaky. Ended SOLID. Placed an order 2 months ago and still haven't received my shoes. I received a tracking number but it still has no delivery date. No one is responding to my messages. I have received no communication whatsoever from anyone. EDIT: Soon after, I was able to get in contact with customer service and the owner, G. Martin, directly communicated with me. Understandably, their were things beyond anyone's control that caused the delay and once that was communicated to me, I understood and was able to get a full refund. Because of the prompt service and maturation in which this was handled, I changed my review from 1 to 4 stars. 4 stars only because of the timetable but again I am willing to give 21 Exclusive Brand another chance. I have done business with them before and it was great. This time was just concerning but again, there were factors beyond anyone's control. The owner is a stand up guy, and I have the utmost respect for him and his business.

Horrible experience Ordered a shirt, in Jan, shirt was on back order til Feb. Was told they didn't have my shirt and would give me 2 shirts of my choice. Was then told they were going to send out my shirts and was given a tracking number but it was only a label, nothing was ever sent. Tried contacting for over a month and got no response, finally when I talked about getting the BBB involved they canceled the order. Very unhappy with their shakey communication and false promises, I would not recommend this place.

I've been patient! I ORDERED A PAIR OF SHOES ON September 27 2023. My order was shipped out on a few days later. Unfortunately it was lost by shipping company and I was now facing a claim. This claim lasted from September and wasn't resolved until December. The Shipping company paid to replaced the shoe which I am now still waiting on. It's now January 27th and I haven't received a call back from anyone in regards to my purchase. I've left multiple messages and voice messages but still nothing. No one should have to wait months for a purchase. I was contacted by Mr. Morgan on January 12th. He explained the situation and assured me that my shoes would be shipped out the following day. Her we are on January 28th and still no shoes. No one has contacted me since the 12th. I tried contacting them again and again for two more weeks and still no reply or email. This has been such an inconvenience.

21 Exclusive Brand is the epitome of an… 21 Exclusive Brand is the epitome of an upscale clothing company. Their products are of the highest quality, and the personal service you receive is outstanding. I highly recommend them for anyone seeking top-notch fashion.