Horrible experience Ordered a shirt, in Jan, shirt was on back order til Feb. Was told they didn't have my shirt and would give me 2 shirts of my choice. Was then told they were going to send out my shirts and was given a tracking number but it was only a label, nothing was ever sent. Tried contacting for over a month and got no response, finally when I talked about getting the BBB involved they canceled the order. Very unhappy with their shakey communication and false promises, I would not recommend this place.

I've recommended 21 Exclusive Brand to… I've recommended 21 Exclusive Brand to all my friends and family. Their commitment to quality, excellent service, and passion for the clothing industry make them stand out. You won't be disappointed when you shop here!

I’ve been buying from the exclusive 21… I’ve been buying from the exclusive 21 brand for more than a year now, and every purchase has been enjoyable. The quality, pricing, and customer service have never let me down. I wholeheartedly recommend them to my friends and family.

Disappointing Disappointing they couldn’t resolve my order, by not shipping out my replacement shoes like they said they would on Sept 18. Never heard back while I was trying to reach out all week to get updates until this morning to confirm my order was canceled. Affirm refunded me back the loan I took to get this purchase. …So the part where you emailed me saying you would send me a replacement shoe was lie? I wonder why you never sent me the package…Thanks for replying back here instead of personally reaching back since Monday. Yet you didn’t ship my order like you said you would on Monday Sept 18. Why didn’t you?

Shopping with 21 Exclusive Brand is… Shopping with 21 Exclusive Brand is always a delightful experience. The staff is friendly and knowledgeable, and they genuinely care about helping you look your best. It's a pleasure to shop here.