Started shaky. Ended SOLID. Placed an order 2 months ago and still haven't received my shoes. I received a tracking number but it still has no delivery date. No one is responding to my messages. I have received no communication whatsoever from anyone. EDIT: Soon after, I was able to get in contact with customer service and the owner, G. Martin, directly communicated with me. Understandably, their were things beyond anyone's control that caused the delay and once that was communicated to me, I understood and was able to get a full refund. Because of the prompt service and maturation in which this was handled, I changed my review from 1 to 4 stars. 4 stars only because of the timetable but again I am willing to give 21 Exclusive Brand another chance. I have done business with them before and it was great. This time was just concerning but again, there were factors beyond anyone's control. The owner is a stand up guy, and I have the utmost respect for him and his business.

Horrible experience Ordered a shirt, in Jan, shirt was on back order til Feb. Was told they didn't have my shirt and would give me 2 shirts of my choice. Was then told they were going to send out my shirts and was given a tracking number but it was only a label, nothing was ever sent. Tried contacting for over a month and got no response, finally when I talked about getting the BBB involved they canceled the order. Very unhappy with their shakey communication and false promises, I would not recommend this place.

The Authentic Shoes from 21 Exclusive… The Authentic Shoes from 21 Exclusive Brand are the real deal. I couldn't be happier with my purchase. The quality is outstanding, and I'm turning heads wherever I go!

I’ve been buying from the exclusive 21… I’ve been buying from the exclusive 21 brand for more than a year now, and every purchase has been enjoyable. The quality, pricing, and customer service have never let me down. I wholeheartedly recommend them to my friends and family.

I've been influenced by 21 Exclusive… I've been influenced by 21 Exclusive Brand, and I mean that in the best way possible! Their unique products and excellent service have made me a loyal fan.