ZR
GBResponsive Customer Service There was a mixup with the tracking numbers, but their customer service was very responsive; they reached out to me the same day, and sent multiple follow up texts to ensure I was happy. The light itself is awesome, and if this is the kind of customer service I can expect, I'll definitely be buying from these guys again.
Galt Ocean Terrace Condo
GBI placed an order on 5/27 I placed an order on 5/27, I got an email back saying the 150 are sold out and they could send us the 100 on 5/27. I asked how long the 150 will be sold out and never got a response on 5/31, I have now asked for a refund on 6/9.
William Mcclay
GBOrdered six lights one didn’t work had… Ordered six lights one didn’t work had to pay to fix myself. And now switch is broke. Said they would send me new one I can pay someone to put that in to I guess.
Trenton
GBGreat product and good customer service. Light seems well made and bright. Controls and screen are super simple. I reached out with a help question and was impressed at the quickness to which they responded. Very happy with my choice of going with Eaglestar.
Mark asterisk
GBI would never buy from this company… I would never buy from this company ever again. Worst customer service experience ever. no shipping options. No return policy so expect to get took. Package came from FedEx a week and a half later, opened with holes and banged up. Instant regret. Best to buy from trusted brands and skip eaglestar.