Avoid!!! Avoid!!!! Avoid!!! Avoid!!!! Definitely should have read the reviews before ordering from this company!!! Ordered a large (£70 worth) bouquet to be delivered next day. Hadn’t heard from intended recipient so emailed busy bees 5 days after I placed the order. When I eventually got a reply I was told My ordered was delivered on the Saturday (2 days later than should have been) to the incorrect address. ‘Margaret’ said she gave the courier the incorrect address. I informed her that there would be little point in sending replacements as the recipients were moving house a few days later and I requested a refund. Suffice to say I’m still waiting for a reply to email let alone any sign of my refund. The telephone is never answered so no good in calling. I will be taking this matter further. Don’t waste your money ordering from this company. Edit*** since posting this review I have received a full refund.

Absolute rubbish I have given the business since the 28th March to respond to my complaint and have yet to receive a satisfactory response. I have dead headed better flowers in my garden than were included in the floral tribute I ordered from them for a funeral. The white roses were brown as were some of the chrysanthemums, some of them were so bad I had to pull them out, petals were dropping out at the crematorium. The flowers should have been in the bin, not in an arrangement it was embarrassing.

Bought flowers for next day delivery Bought flowers for next day delivery. I thought I was ordering from a local store. No flowers arrived so I sent an email. 'Margaret'responded in a weird invoice style email to say they don't count Sunday as a day. The flowers have arrived today, from amelias flowers not busy bees. Turns out a man called Mr heath fronts all these companies.

Ordered a bouquet for my Wife's… Ordered a bouquet for my Wife's Birthday from our sons based on the Next Day delivery service offered and promoted by Busy Bees. To my surprise I received a mail (no call) at 16.38 on the day of delivery to be advised that due to shortages the flowers could not be delivered until the following day - a day late for the Birthday. Too late to source an alternative and have refused a credit, a lame apology received also. Really disappointed with customer service and will not use again.

I’d leave Zero if I could I’d leave Zero if I could Spent £60 and my mother received nothing. No response from emails or calls - basically I’ve been ripped off - I wish I’d read this page before parting with money - DO NOT USE THIS COMPANY THEY DO NOT DELIVER THE FLOWERS