Absolute rubbish I have given the business since the 28th March to respond to my complaint and have yet to receive a satisfactory response. I have dead headed better flowers in my garden than were included in the floral tribute I ordered from them for a funeral. The white roses were brown as were some of the chrysanthemums, some of them were so bad I had to pull them out, petals were dropping out at the crematorium. The flowers should have been in the bin, not in an arrangement it was embarrassing.

Late delivery… Completely let down by this Company would never use them again. We ordered flowers for a surprise for a dear friends on a specific date and they did not arrive on the day or next day infact 2 days late which totally spoilt the surprise then when i got in touch i was told it was a delivery problem due to location which there was never any mention at time of ordering.I was told a member of Management would be in touch but it is now a week and i have heard nothing i requested some sort of compensation but nothing so i will never use this company again nor recommend them. 0 stars should be an option .

Awful quality poor customer service Awful quality poor customer service. Purchased a 'Deluxe' bouquet for my wife for Valentines day. Without doubt the worst flowers I have ever seen. The roses were all bruised and the lillys had lost a lot of flower heads. Nothing like what I was supposed to receive. Customer service is poor basically did not want to know. DO NOT USE THIS COMPANY!

Still waiting for a refund Still waiting on a reply when I asked for a refund due to flowers getting delivered late they are hoping I will forget but I won’t they have offered £10 but that’s an insult Do Not Use this Company they are a huge letdown

I have knownAli for decades I have knownAli for decades! She is so brilliant. Good quality, kindness, and efficient. I think certain staff have been poor and errant. Delivery is always difficult regardless of company. RandalAnderson