Will never order from them again! Will never order from them again! A double ended spray was ordered from Busy Bees florist Tonbridge for a family funeral. The floral tribute delivered was a single ended spray of flowers with the stems pushed into a chunk of oasis. This was just covered with cellophane. This was distressing for the family and not what we had ordered. I sent a photos of the said spray, together with their onsite double ended spray, asking what could have happened e.g had the spray been dropped and damaged? Having spent nearly 10 days trying to get any explanation, being told each time they were looking in to it, I have been finally informed "the manager and florist have looked at the photo and cannot see any problem" I should have been more careful in my choice of florist!

Wish I could’ve given zero stars Wish I could’ve given zero stars, unfortunately the company has failed me. We went to send flowers to someone who is going into hospice dying of cancer, Ordered on Sunday did not get delivered the next day and did not get delivered on Tuesday. Be aware this company is NOT a local florist. Even though they use the practice of putting your local dialling code, they are not local It is nothing more than someone sat in office as a middleman doesn’t have a flower next to them i guarantee. In my opinion this is absolutely disgusting that they are just an Interflora, style scheme. You can’t get an answer on when your flowers getting delivered. You never get a time, so the person can be in. I am so annoyed. Look on their website. They give themselves five stars. Look on trustpilot two stars do not use scam. I hope the owner of this company is thoroughly ashamed and karma comes back on them

I have knownAli for decades I have knownAli for decades! She is so brilliant. Good quality, kindness, and efficient. I think certain staff have been poor and errant. Delivery is always difficult regardless of company. RandalAnderson

Still waiting for a refund Still waiting on a reply when I asked for a refund due to flowers getting delivered late they are hoping I will forget but I won’t they have offered £10 but that’s an insult Do Not Use this Company they are a huge letdown

Late delivery… Completely let down by this Company would never use them again. We ordered flowers for a surprise for a dear friends on a specific date and they did not arrive on the day or next day infact 2 days late which totally spoilt the surprise then when i got in touch i was told it was a delivery problem due to location which there was never any mention at time of ordering.I was told a member of Management would be in touch but it is now a week and i have heard nothing i requested some sort of compensation but nothing so i will never use this company again nor recommend them. 0 stars should be an option .