Like the other reviews I thought I was… So further to my original review the company is still insisting they advertise correctly. My parcel is now showing as being delivered, it wasn't so I'm nearly £50 out of pocket and nothing to show for it. Like the other reviews I thought I was paying £4.90 for the product to be billed £49 . Ad is so misleading and when you try to phone them the number disconnects immediately. Customer service does reply via email but just insists item has been despatched. I literally emailed within 20 min so despatch time must be super quick if it ever comes

Freshtray - scammers - steer clear Advertised 1 pack of trays for £4.95 on Facebook. No end total amount was shown. The following day I noticed I had been charged £49.00 for the item. Contacted Freshtray to cancel order & was told it had already been shipped! Contacted my bank to stop payment which they have done- I only paid for what I ordered. 1 month later 10 trays arrived!! This is after the cooling off period. Now they want me to send them back at a cost of £30 to the Netherlands or accept delivery and they have offered me 20% off so that I don’t have the hassle of returning them!! FRESHTRAY - steer clear of this company - complete scammers.

DO NOT BUY FROM THIS COMPANY DO NOT BUY FROM THIS COMPANY! Take more money then you expect by deceptive adverts and wording. Ignore your attempts to cancel order. They tell you to return item once received if you do not want it , BUT, at a huge cost to you as it will be going overseas. REFUSE TO TAKE ORDER FROM THE COURIER, they will then return item at a cost to the scammers. Might take a while but hopefully will be easier to get refund from your bank.

Absolute rip-off Run a very misleading ad, partner got caught on this. Advert says £4.90 for 10 trays, but they take £49.00. They are nothing but a thieving bunch of chances happy to rip-off people. When you contact them they use every excuse to avoid repaying any money owed. Don't touch them!

This is a SCAM company This is a SCAM company Had a very bad experience with this company, it state's 100%refund but when you try to get a refund ot says no refund as the product is hygiene related and cannot be returned, after many emails they agreed to a refund but once I had returned the item to Netherlands or China, I returned the items to there Netherlands address at a cost of £14 only for them to refuse acceptance Now won't answer emails SO BEWARE SCAM SCAM SCAM SCAM SCAM