Louise Ann
GBIn the process of getting threatening… In the process of getting threatening emails from these "people". As many below the advert was wrong and took out 10 times the amount. Tried to cancel the order 30 minutes after ordering to be told it was too late. I emailed several times and was told it was too late to return and cancel the dispute and pay. Very threatening and no clear return address even though I've asked 3 times via email. Complete scammers
pauline
GBDon't touch this product with a barge… Don't touch this product with a barge pole. I wish I'd read the reviews before buying. I too thought the pack was £4.90, only to find it was £49. The product is not fit for purpose. Contacted company by email to be informed there are no refunds. Currently trying to recoup money through credit card, but freshtray are challenging this dispute
Christine chown
GBI bought these thinking were 4,95 but… I bought these thinking were 4,95 but actual price was 32.00. Got them to send address so i could return them, which i did but they were lost in the post. Does anyone know there email addess so i can at least get my postage costs back i have asked them several times but no reply. If anybody knows there email addess please can you contact me.
Joanne Barnett
GBTotal Scam Total Scam. Don't buy. Seemingly advertised as 1 pack of 10 trays for £4.95 via Facebook. No end total amount was shown until after purchase and then was shown as £49 (i.e. £4.95 per tray). Decided that if they were as good as advertised it would be worth it. They arrived and were not fit for purpose. Tray lid did not stretch over food, as well as the lid falls off for no reason. Contacted company by email and they want me to send them back at a cost of £30 to the Netherlands and offered me 20% refund if I can't post them back. Tried to go through my credit card company to get my money back, and they were no good either. They said 'We are unable to raise a claim as you have received the goods that were ordered but are not the quality you expected unfortunately Mastercard doesn't allow us to raise claims for quality of goods'. Disgusted with both companies!!!!
Annette
GBFreshtray - scammers - steer clear Advertised 1 pack of trays for £4.95 on Facebook. No end total amount was shown. The following day I noticed I had been charged £49.00 for the item. Contacted Freshtray to cancel order & was told it had already been shipped! Contacted my bank to stop payment which they have done- I only paid for what I ordered. 1 month later 10 trays arrived!! This is after the cooling off period. Now they want me to send them back at a cost of £30 to the Netherlands or accept delivery and they have offered me 20% off so that I don’t have the hassle of returning them!! FRESHTRAY - steer clear of this company - complete scammers.