MISLEADING Just wish I had read the reviews before I purchased. Misleading ad, took longer to arrive than stated (I did not realise they were not in the UK)., had to buy alternative item in end. Have requested a return several times and still waiting - even though their website states 'Easy returns'

Misleading advert Misleading advert! Price appeared to be £4.90 but was charged £49. No total showed during check out, only after payment was made. Emailed immediately cancelling order. Told it was already shipped. A lie! No despatch email received and no tracking number. Basically theft and there's nothing I can do about it. SCAMMERS!!!

SCAMMERS..... i too have been scammed as i thought it was going to be £4.90 for trays until i completed order.was told i couldn't cancel as order was already on its way.10 mins after my initial order!!!!,do not touch this company.i have been waiting for about 5 weeks now for trays and when asked for an update get told its on its way...SCAMMERS. should be jailed...

Freshtray - scammers - steer clear Advertised 1 pack of trays for £4.95 on Facebook. No end total amount was shown. The following day I noticed I had been charged £49.00 for the item. Contacted Freshtray to cancel order & was told it had already been shipped! Contacted my bank to stop payment which they have done- I only paid for what I ordered. 1 month later 10 trays arrived!! This is after the cooling off period. Now they want me to send them back at a cost of £30 to the Netherlands or accept delivery and they have offered me 20% off so that I don’t have the hassle of returning them!! FRESHTRAY - steer clear of this company - complete scammers.

Total Scam Total Scam. Don't buy. Seemingly advertised as 1 pack of 10 trays for £4.95 via Facebook. No end total amount was shown until after purchase and then was shown as £49 (i.e. £4.95 per tray). Decided that if they were as good as advertised it would be worth it. They arrived and were not fit for purpose. Tray lid did not stretch over food, as well as the lid falls off for no reason. Contacted company by email and they want me to send them back at a cost of £30 to the Netherlands and offered me 20% refund if I can't post them back. Tried to go through my credit card company to get my money back, and they were no good either. They said 'We are unable to raise a claim as you have received the goods that were ordered but are not the quality you expected unfortunately Mastercard doesn't allow us to raise claims for quality of goods'. Disgusted with both companies!!!!