Misleading advert Misleading advert! Price appeared to be £4.90 but was charged £49. No total showed during check out, only after payment was made. Emailed immediately cancelling order. Told it was already shipped. A lie! No despatch email received and no tracking number. Basically theft and there's nothing I can do about it. SCAMMERS!!!

Absolute rip-off Run a very misleading ad, partner got caught on this. Advert says £4.90 for 10 trays, but they take £49.00. They are nothing but a thieving bunch of chances happy to rip-off people. When you contact them they use every excuse to avoid repaying any money owed. Don't touch them!

Freshtray - scammers - steer clear Advertised 1 pack of trays for £4.95 on Facebook. No end total amount was shown. The following day I noticed I had been charged £49.00 for the item. Contacted Freshtray to cancel order & was told it had already been shipped! Contacted my bank to stop payment which they have done- I only paid for what I ordered. 1 month later 10 trays arrived!! This is after the cooling off period. Now they want me to send them back at a cost of £30 to the Netherlands or accept delivery and they have offered me 20% off so that I don’t have the hassle of returning them!! FRESHTRAY - steer clear of this company - complete scammers.

Ran a very misleading advert on their… Ran a very misleading advert on their site, that made it look like you got 10 trays for £4.90. in fact it was £49.00 my partner contacted them and asked to cancel they told her it was too late and the items had been despatched, BUT we received the despatch email 3 hours after they emailed us claiming to have already sent them. Also, they have a fake Trustpilot score on their website. Update: CON ARTISTS, claimed to have delivered the trays but provided fake tracking details for Evri, steer well clear. Please make sure to report them to Shopify, as they operate on their platform.

DO NOT BUY FROM THIS COMPANY DO NOT BUY FROM THIS COMPANY! Take more money then you expect by deceptive adverts and wording. Ignore your attempts to cancel order. They tell you to return item once received if you do not want it , BUT, at a huge cost to you as it will be going overseas. REFUSE TO TAKE ORDER FROM THE COURIER, they will then return item at a cost to the scammers. Might take a while but hopefully will be easier to get refund from your bank.