Oh how I wish I was aware of trustpilot… Oh how I wish I was aware of trustpilot before purchasing two bras from Katycharm. I too waited over a month to receive them and then they were not close to the size I needed and what was suppose to be shipped to me according to their size chart. I received this as their policy to return the items. If I had known they were made in ASIA I would never have purchased them. According to our policy, the return policy will only apply to damaged items or products with manufacturing problems. We will not make any refunds or changes once the product has been successfully delivered in normal condition. Moreover, the package will have to be returned to our warehouse in Asia so it will cost an expensive postage (about $20-$30) to return. Therefore, please get back to us with the required information so we can support you with a suitable solution

Ordered over two months ago and still… Ordered over two months ago and still have not received the bras. Have emailed twice and been told they are in transit. Given a tracking number that shows the "package" has been sitting in Hempstead NY since March 7, 2024. Trying to get a refund but not having much luck.

Don't order their products. Apparently, this company is just a scam to solicit orders for money only. Size ordered was not what I received. Ordered size 44-D and what I got wouldn't fit my 13 year old granddaughter. No satisfactory answer or consideration for their lack of concern and refusal to do anything to correct. Terrible Company.

OMG, never again. KATYCHARM 👎 Omg, wish I read reviews first. I ordered 2 bras on March and nothing still. I emailed and no respond, tey phone number, nothing. Ahhh, I am requesting my money back through my bank and forget this website. You won't get money back from them, request it from your bank.

Never received my order!!!!! Never received my order!!!!!! This is from March. Have a tracking number and product hasn't moved in over a week, supposedly, right here near my town! Need to report this company. Also, people need to be Informed when they're purchasing from China!