Great selection, great products I was just looking for some beefy 42" balusters to convert an old desk into a standing desk. The parts shipped quickly, were well packaged and high quality. The website is well designed to help find exactly what you are looking for, very helpful considering the huge selection. -Mike

Profesional service, quality hardware. I was a first time buyer, so never having used their products I called my order in, instead of using the on line ordering. The gentleman that assisted me was knowledgeable and friendly, talked me through the whole process and in the end got exactly what I needed. The order was promptly shipped and well packaged. The customer I installed the railing for was also pleased. I would recommend this company and their line of products to anyone.

Great service... and fast, too! I'm a contractor and buy a lot of materials from my local suppliers, but was coming up empty when it came to ordering stair parts in the style that my client selected. All of my local suppliers told me that the particular style they wanted was a 5 week wait. I found the parts I needed on StairPartsUSA.com. The salesperson was great to work with, and the parts arrived at the job site in less than a week (without paying special rates). I'll definitely order from them again!

Wonderful customer service Wonderful customer service and great parts. I had a problem with an item after a month and they still made it right.

Excellent product with outstanding service. I love the fact that most items are American made. The product is excellent and the customer service is outstanding. We saved a lot of money and did not have to sacrifice quality. Rich was very knowledgeable, helpful and easy to work with. I would HIGHLY recommend using stairpartsusa! It's an internet business with a "mom and pop" business mentality!