Top quality in every aspect. Fantastic service from first point of contact with Jake in the office, through Paul in sales, Terry who surveyed and through to the highly professional team of three fitters. We are incredibly happy with the service received. These quality wooden sash windows look amazing, are competitively priced, and were fitted with zero fuss and minimal disturbance to the day to day running of the house. They cleaned up after themselves and even took away our nasty ‘70s secondary glazing units! We will be using Sjbsashwindows again next year for a further 7 windows.

the first installers should have solved and warned to the company and the client of the problems that occurred The first installers were not very communicative but generally correct. When they finished installing the doors I indicated that it seemed to me that there was a lot of separation between them and they did not close properly, but they did not pay much attention to me. That was when the next day I called Glen Whitaker to inform him and he very efficiently and kindly sent me an installer to correct the hinges and adjust the doors to close properly to prevent air from passing through. The problem was corrected, thank you! But after a few hours I realized that there was another problem, the lock did not close with the key... so I called the company again and another installer came back to see the problem. The installer could not solve the problem and a new lock had to be ordered...Finally, after a few days, another installer came with a new lock and the problem was finally solved. In my point of view, the first installers should have solved and warned to the company and the client of the problems that occurred and not making the client responsible for making all the calls, informing the company of each problem every time.

Outstanding windows and fitting experience An outstanding experience from start to finish. Measuring up and specification process was great. And any queries were handled politely and promptly by the office. And the fitting couldn’t have been better. Jon and Joby arrived promptly every day, made sure everything was protected and then cleared up afterwards at the end of the day. They were friendly and courteous, making sure we knew the status and plans. We had 9 windows and 2 doors, so not a small job. The windows and doors themselves are of very high quality and the fitting is faultless including plastering where required so all we have to do is some decorating to make it all good. Couldn’t recommend enough!

Super friendly and efficient… Super friendly and efficient installation. SJB measured up and made the window bespoke. I am delighted. Top job. Thank you.

Very good workmanship Very good workmanship and quality of final product. Painting and finish on all the windows was great. The number of days during the fitting did drag on somewhat -5 in total - where originally we had expected to be done in 4. Overall we were very pleased.