I cannot give 5 stars at this time… I cannot give 5 stars at this time because my FC116U arrived loose in the crate it was sent in. They clamped the unit to a 2x that pulled through the nails and screws that were holding the wood. There is a damaged piece that I believe they are replacing, a $1.00 item. I haven’t used it yet and am hoping that is the only damage. I would suggest adding packing material inside the crate. I’m no engineer but I wouldn’t send a machine like that.

The Mortise Jigg works great is well… The Mortise Jigg works great is well designed and no one else makes it

Great Experience The website was easy to use. The edgebander works great and was delivered promptly.

Lipping Planer.Answers to online questions were… Answers to online questions were answered promptly. Order arrived quickly. I ordered the lipping planer. It worked as advertised. Results were excellent. Note: I would pay extra for a storage box if one were offered.

Your US customer service rep is… Your US customer service rep is terrible. He is very short, non engaging and generally not interested. If you want to compete in the US you better step up your customer support.