Your US customer service rep is… Your US customer service rep is terrible. He is very short, non engaging and generally not interested. If you want to compete in the US you better step up your customer support.

Great Product Great Product! I absolutely love my new Edgebander!!!

I ordered two trimmers I ordered two trimmers. I only received one. I sent an email with pictures, and I was assured the other one is on the way. I have a tracking number to confirm this. Everybody’s entitled to make a mistake, it’s how you take care of the mistakes gives a great review for customer service. Based on this, I would definitely order again.

website was easy to navigate and order website was easy to navigate and order. Shipping was expeditious and arrived on time.

Still missing part of my order Still missing part of my order. Rest my order was delivered and was all good. However I need the wrench I order to install the knives..I did email the company but still haven't received a response.