I still have not received my order I still have not received my order. WHERE IS IT ???. I finally got it. However no communication on ship date ect. Nothing wrong with the quality of the product. Just took to long.

Your US customer service rep is… Your US customer service rep is terrible. He is very short, non engaging and generally not interested. If you want to compete in the US you better step up your customer support.

I ordered two trimmers I ordered two trimmers. I only received one. I sent an email with pictures, and I was assured the other one is on the way. I have a tracking number to confirm this. Everybody’s entitled to make a mistake, it’s how you take care of the mistakes gives a great review for customer service. Based on this, I would definitely order again.

Good glue spreader Was in the need of a professional grade glue spreader. The Hand Gluer With Upper Roller (180 Mm) EM125T is exactly what I was looking for. Virutex Tools had it available and shipped it fast. Had to circle back for a shippers tracking number, would be nice though if a shipping/ processing email would be sent out as part of the ordering process.

Great Business Great Business, very professional and effective. Will always do Business with them. Thank you for all your help.