The handheld banding machine just… The handheld banding machine just doesn't work well and I would like to return it. I think its a good idea but it just doesn't work well.

Still missing part of my order Still missing part of my order. Rest my order was delivered and was all good. However I need the wrench I order to install the knives..I did email the company but still haven't received a response.

Products are well made Products are well made. Field crew loves the production and time savings from the quality build. Fast shipping as well.

I received my order in a timely manner… I received my order in a timely manner and was satisfied with the order process. However, I used the chat option before I ordered to determine if I needed to order bolts with the blade holder and never did get a reply, even after a day of waiting. This caused me to order parts I really didn't need.

Great Service The customer service representative who helped me was great! They responded to my emails quickly and got the order shipped fast. They even provided the tracking number before I requested it. I would definitely recommend them!