website was easy to navigate and order website was easy to navigate and order. Shipping was expeditious and arrived on time.

Delivered in a timely manor Delivered in a timely manor. Lower cost than Amazon. Tool works as advertised. Satisfied!

The handheld banding machine just… The handheld banding machine just doesn't work well and I would like to return it. I think its a good idea but it just doesn't work well.

I cannot give 5 stars at this time… I cannot give 5 stars at this time because my FC116U arrived loose in the crate it was sent in. They clamped the unit to a 2x that pulled through the nails and screws that were holding the wood. There is a damaged piece that I believe they are replacing, a $1.00 item. I haven’t used it yet and am hoping that is the only damage. I would suggest adding packing material inside the crate. I’m no engineer but I wouldn’t send a machine like that.

I ordered the tool I ordered the tool. The tool I ordered arrived quickly. Once I received the tool it was exactly what I ordered and the tool was in a functional condition