I received my order in a timely manner… I received my order in a timely manner and was satisfied with the order process. However, I used the chat option before I ordered to determine if I needed to order bolts with the blade holder and never did get a reply, even after a day of waiting. This caused me to order parts I really didn't need.

Still missing part of my order Still missing part of my order. Rest my order was delivered and was all good. However I need the wrench I order to install the knives..I did email the company but still haven't received a response.

Just what I wanted The vacuum clamp was received timely and is just as described. So far it is working great and I am very happy with my purchase.

I ordered the tool I ordered the tool. The tool I ordered arrived quickly. Once I received the tool it was exactly what I ordered and the tool was in a functional condition

Your US customer service rep is… Your US customer service rep is terrible. He is very short, non engaging and generally not interested. If you want to compete in the US you better step up your customer support.