The gift is a no show almost one month later I placed an order (gift for someone) over 3 weeks ago. I received plenty of sales support, but nothing since then. The company is based out of Boulder, Colorado. What you don’t see without reading the fine print, is the items ship from Singapore. The package i bought made it to the US. California then went to Arizona when it should have gone north to Washington. It has been sitting in AZ now for 4 days. I have reached out to the company and no response from them after 2 emails.’ Nobody answers the phone. I will update this review as this process continues. I am disappointed at this time.

I not happy with the experience for the… I not happy with the experience for the simple fact that what you say is not what you deliver I ordered the package two weeks before it was due paid for an express delivery and still haven’t received. It got confirmation on Father’s Day that it would be delivered that week by the 26th of the month and by paying express, I was supposed to get it in 6 to 8 days the only way to contact your company is by email which is unprofessional. I received the wrong package very upset ( Sorry Dean I received your package).

Good service Good service

I really like the product I really like the product, was a little disappointed when I ordered 4 glasses with decanter for a retirement party & only recieved 2. They sent out what was missing, but unfortunately the turnaround time was too long & I did not have all 4 glasses for the occasion, other than that it was a really nice gift to give.

The shipping box was flimsy and the… The shipping box was flimsy and the outer box was broken in several places I am waiting for a replacement box. Then I will hopefully have a better review.