Vicki
GBBEST customer service! My experience with Pro Products Sales more than exceeded my expectations! From the moment I called, the customer service I received from Martin was amazing! He listened to my needs, offered suggestions, provided an emailed quote & answered all of my questions in an extremely prompt & professional fashion. I am very pleased with my order & the high standard of service that Pro Products Sales offers its customers. I will most definitely turn to this company in the future for any of my access panel door needs. Thank you for making my transaction absolutely seamless!
Aileen
GBaccurate custom panel provided quickly After placing my order, it arrived very quickly and was correctly custom made. It was packaged superbly. I would like to see a button added to the product page that specifically says "custom order? click here." If there is one, it was not showing in my browser, so I had to select a standard size to advance to a screen that allowed me to enter my custom order into the comments. I got help from a gentleman named Martin who was both patient and helpful.
GST
GBDamaged in transit Unfortunately the 30" x 30" attic access door was dropped during shipping resulting in a bent corner and a misaligned frame. Martin with Pro Products was a pleasure to talk to and he is working on a solution. I am confident everything will be resolved perfectly. Thank you
Daniel Teibel
GBI ordered replacement keys… I ordered replacement keys for an access panel in my condominium. The website was accurate and had helpful images that gave me confidence i was ordering the right item. Solved a major problem!!! BTW, they arrived pretty quickly. Thanks
Tellier James
GBPro Products make the extra effort to earn customer loyalty!! We have a specialized services company in Honolulu Hawaii and greatly appreciate the Professional and efficient help and great products from Pro Products. Their pricing and product line are excellent, but the service is even better. Thanks Martin and Associates. Devon T. James HI-TEMP-TECH, LLC.