Don and Gail Willis
GBBroken two layer window with moisture… Broken two layer window with moisture inside. Had previously used True View Windows. They had a gentleman out to take measurements. He did a perfect job and was very pleasant and professional. Cost was determined and window ordered. We had a new window within a couple of weeks of placing order. Window was professionally inserted, no problems. We would use True View Windows again, should the need arise.
Laurie C.
GBGreat Crew for a large glass replacement job… We had MANY dual pane window glass replacements done. The crew (Bob, Victor, Brody, Ethan and Dylan) were professional, neat, on time, and courteous. They worked very well together as a team and finished my large job in a very timely manner. Highly recommend this company. Very responsive with calls, emails, estimates, and all correspondences.
S. Horvath
GBTrue View is the best True View is the best. Most phenomenal company.Responsive,communicative, professional.Upfront, open,honest and transparent.Kept me informed every step of the way.From the first encounter,to the two men that measured and came back to install, they were stellar.I highly recommend True View Windows for any glass or window needs. Sharon Horvath
Lori McCall
GBNOT INSTALLED CORRECTLY We hired True View to replace all of our windows. Two years later, windows began to leak. Called True View and after 10 days and 3 messages, Annaliese told me we did NOT have a warranty. Then she was rude about how long it took to answer my calls. I immediately asked for a manager. I spoke to Rhika, Vince, Ryan, and finally the store manager, Troy, and suddenly they found our warranty. They scheduled an appt to come to look, then canceled the night before, Scheduled again, and then didn't show. I called back, but we were not on the schedule, surprise! When the guys finally came out and took the trim apart, the windows were not installed correctly! They realized they came with the wrong color trim, so an hour back to Phoenix and an hour back to our house. The job took another complete day. Both managers, of the store and install called, and I explained that the caulk was not right and that their guys accidentally took our broom and dustpan. They both said they would get the caulk and the broom corrected, That was February 16th, not a word since. We also used True View for our glass shower door. We wanted to like and support this company but after poor installation, years of wasted utilities slipping through the windows, tons of calls, aggravation, missed appointments, and lack of planning on their end, I'm gonna say we will not be using or recommending True View.
Valued Customer
GBBeautiful windows We just got the bronze aluminum Milgard windows installed in our house and they are beautiful! True View was great. Our salesman, Chad, was nothing but helpful and communicative. Windows took 12-16 weeks to come in, but they did a great job installing. We are so happy with them that we are now getting exterior doors!