NOT INSTALLED CORRECTLY We hired True View to replace all of our windows. Two years later, windows began to leak. Called True View and after 10 days and 3 messages, Annaliese told me we did NOT have a warranty. Then she was rude about how long it took to answer my calls. I immediately asked for a manager. I spoke to Rhika, Vince, Ryan, and finally the store manager, Troy, and suddenly they found our warranty. They scheduled an appt to come to look, then canceled the night before, Scheduled again, and then didn't show. I called back, but we were not on the schedule, surprise! When the guys finally came out and took the trim apart, the windows were not installed correctly! They realized they came with the wrong color trim, so an hour back to Phoenix and an hour back to our house. The job took another complete day. Both managers, of the store and install called, and I explained that the caulk was not right and that their guys accidentally took our broom and dustpan. They both said they would get the caulk and the broom corrected, That was February 16th, not a word since. We also used True View for our glass shower door. We wanted to like and support this company but after poor installation, years of wasted utilities slipping through the windows, tons of calls, aggravation, missed appointments, and lack of planning on their end, I'm gonna say we will not be using or recommending True View.

Glad I found them. I decided to replace my single pane windows, this was my first house improvement to my new house or ever. I was nervous about getting the right company and the right product. I dealt with Mike and he answered all my questions and was realistic with his explanations. Once ordered and it was ready to be installed the team that came in to do it was so polite and explained what they were going to do. I asked for a specific room to be completed first, no problem. Any concerns with this process and purchase never materialize, best experience.

Broken two layer window with moisture… Broken two layer window with moisture inside. Had previously used True View Windows. They had a gentleman out to take measurements. He did a perfect job and was very pleasant and professional. Cost was determined and window ordered. We had a new window within a couple of weeks of placing order. Window was professionally inserted, no problems. We would use True View Windows again, should the need arise.

A new friend at True View!! Our non-profit ministry needed a window repaired asap! We called True View Glass and the next business day they replaced the broken window pane. We want to say "thank you" to Leon P. for your professional service, and you showed genuine interest in our work. You were so kind to our staff and in the future when we need emergency glass repair we will call you.

Beautiful windows We just got the bronze aluminum Milgard windows installed in our house and they are beautiful! True View was great. Our salesman, Chad, was nothing but helpful and communicative. Windows took 12-16 weeks to come in, but they did a great job installing. We are so happy with them that we are now getting exterior doors!