Lori McCall
GBNOT INSTALLED CORRECTLY We hired True View to replace all of our windows. Two years later, windows began to leak. Called True View and after 10 days and 3 messages, Annaliese told me we did NOT have a warranty. Then she was rude about how long it took to answer my calls. I immediately asked for a manager. I spoke to Rhika, Vince, Ryan, and finally the store manager, Troy, and suddenly they found our warranty. They scheduled an appt to come to look, then canceled the night before, Scheduled again, and then didn't show. I called back, but we were not on the schedule, surprise! When the guys finally came out and took the trim apart, the windows were not installed correctly! They realized they came with the wrong color trim, so an hour back to Phoenix and an hour back to our house. The job took another complete day. Both managers, of the store and install called, and I explained that the caulk was not right and that their guys accidentally took our broom and dustpan. They both said they would get the caulk and the broom corrected, That was February 16th, not a word since. We also used True View for our glass shower door. We wanted to like and support this company but after poor installation, years of wasted utilities slipping through the windows, tons of calls, aggravation, missed appointments, and lack of planning on their end, I'm gonna say we will not be using or recommending True View.
customer
GBVery happy with windows and installation We had 2 crews install replacement windows last week - Cory & Shawn and Abel & Gabriel. They did a great job from start to finish. They were prompt, courteous and very efficient. We were really impressed with the daily clean-up and final clean-up when finished. We love our windows and would recommend Tru View and either of these 2 hard-working crews…Denise E.
Sheila Moore
GBI would like to thank all of the… I would like to thank all of the employees starting from the staff at the desk answering the phones and answering questions to the installers that perform the glass installation for being so efficient and courteous. They go out their way to help you understand what the process will be when ordering windows/glass and are always prompt. The installers are so pleasant to deal with and leave your home or office very clean. I would highly recommend using them as I have for my business needs and my personal home.
Larry
GBTrue View does great work. I have used True View Windows over the last few years. I replaced all of my commercial windows at my modern home and also replaced all of my historic windows in Willo. True View teams all did a great job, from measuring, quoting, manufacturing and installing the process flowed smoothly. I would highly recommend and do often to my friends to let the team at True View help with your window needs. A truly professional company. 5 stars in my book.
Laurie C.
GBGreat Crew for a large glass replacement job… We had MANY dual pane window glass replacements done. The crew (Bob, Victor, Brody, Ethan and Dylan) were professional, neat, on time, and courteous. They worked very well together as a team and finished my large job in a very timely manner. Highly recommend this company. Very responsive with calls, emails, estimates, and all correspondences.