Prices, selection good. Site broken AND stupid. Prices and selection on screws is good. Website's broken in multiple ways: Search is slow AF. Checkout click sequence unclear if using Paypal. Then order placed on return from PayPal without any order review. Order info incorrect: ship-to and bill-to addresses reversed!!! I made sure, site error, 100%. No chance to edit order after placed. I made a mistake ordering from McFeely's, would rather pay more elsewhere next time. I don't like giving my money to amateurs where I have to babysit my orders until they arrive.

Select Screws Great! Getting hard to find Robinson/square drive screws. Good variety. The assorted packs are awsome. Finally achieved my dream of having an organized assortment of screws. Fair price and fast shipping.

I ordered three boxes of the same type… I ordered three boxes of the same type of screw. When I received them one of the boxes was not what I ordered. After calling them to get the problem resolved I realized they do not know the meaning of customer service. It was their mistake but I was told I had to buy another box and pay for the shipping and they would somehow reimburse me for the shipping. When you make a mistake you shouldn't ask the customer to spend more money to help fix what they did.

These guys are usually very reliable but... These guys are usually very reliable, but they really fell down on my last order. It started out normally and I received a shipping confirmation within a day or two of placing it. A week later I actually checked the tracking and it apparently had not left their facility. I sent an inquiry over the contact us link on their site and never received a reply. The next day the tracking updated to say Fedex had picked it up. So it would seem my order sat there for a week for no reason - I assume they would have replied to my inquiry if they had an explanation. They didn't and that's not acceptable either.

Great Service -- Faulty Advertising The product delivery and the customer service staff was Excellent. The problem I had was with the McFeely's St.Patricks day flier I received in the mail indicated that there was a 10% up to a 35% discount on items. The flier indicates some of the products including Kreg items. When I purchased a Kreg item the discount did not apply. Disappointing.