These guys are usually very reliable but... These guys are usually very reliable, but they really fell down on my last order. It started out normally and I received a shipping confirmation within a day or two of placing it. A week later I actually checked the tracking and it apparently had not left their facility. I sent an inquiry over the contact us link on their site and never received a reply. The next day the tracking updated to say Fedex had picked it up. So it would seem my order sat there for a week for no reason - I assume they would have replied to my inquiry if they had an explanation. They didn't and that's not acceptable either.

Great Service -- Faulty Advertising The product delivery and the customer service staff was Excellent. The problem I had was with the McFeely's St.Patricks day flier I received in the mail indicated that there was a 10% up to a 35% discount on items. The flier indicates some of the products including Kreg items. When I purchased a Kreg item the discount did not apply. Disappointing.

Was able to find exactly what I needed Was able to find exactly what I needed. Not an easy task. Ordering was straight forward and simple. Shipping was very quick; got my order in three days from ordering. It was almost too fast since I was out of town and didn't expect the package that quick. Lucky I've got great neighbors who held my package. McFeely's will be my first go to when I'm looking for those unusual things my box store doesn't carry.

mcfeely's has always been good but I'm… mcfeely's has always been good but I'm a little concerned that the yellow zinc finish on the screws doesn't look as good as it used to. I have lots of old and new screws to compare side by side and the new finish seems quite thin and of varying color whereas the old screws appear almost as if the screw is yellow zinc to its core and smoother on the outside.

I love the product not the website I love the product not the website. Finding the right hardware, or a specific size on the website is cumbersome. Instead of displaying every screw style and size, why not group like items and fine tune after making a selection?. Imagine searching for a shirt online and out of several prints and a dozen sizes your search results would display 12 pages of the same shirt displayed 48 times ...xs, s, m, europe 38, europe 40, europe 42... that's what looking for hardware is like (insert screaming).