Terrible service I got a return auth for a partial order, then decided to return everything. I called and was told she would update the request. Now I have received the partial refund and they are not responding at all to my chat requests or emails. If you return, you have to pay the shipping AND they charge a 25% re-stocking fee! They are dreadful!! I strongly recommend you buy elsewhere. The product is fine, and I should have ordered from Amazon who is easy to deal with and a legit business!! DO NOT ORDER FROM MYKNOBS!!!

Did have to make a modification Shopping at MyKnobs.com was a good experience. I appreciated finding a style that closely matched the ones on my cabinet. It was easy to order and the products came quickly. The only problem (which I didn't know until I removed the old knobs) is that the ones I bought are different than the original ones. The original ones had a part that inserted into the cabinet and which the screws screwed into. Both old and new screws were too short to reach the bought ones, so I had to purchase longer ones at the hardware store. They're working okay now.

Richelieu brushed nickel knobs and pulls We ordered Richelieu brushed nickel Celtic knobs and pulls for our cabinetry in the remodeled guest room and we are thrilled. We reordered three times after the first products arrived and we were pleased to increase the number. The products are substantial and well made. They arrived in a timely manner and suit exactly the look we wanted in the room. The price was reasonable and we will order from MyKnobs in the future!

Ordered parts for cabinets that… Ordered parts for cabinets that appeared to ship in a normal timeline per the website. Weeks later I contacted them to ask why no shipment. They then told me they would be shipped more than 2 months after my order date. They only told me this after I emailed, not at the time of the order. I run an e-commerce company and would never dream of informing customers about a back order weeks after an order date. Terrible customer service will not order from them again. There are plenty of online knob shops.

I love my covers I love my covers, just waiting on one that was back ordered... I did unfortunately crack one while tightening up the screw. It isn't horrible? And I may buy a replacement because there's some other outlet covers I want to replace as well.. im very happy with my purchase overall..