Did have to make a modification Shopping at MyKnobs.com was a good experience. I appreciated finding a style that closely matched the ones on my cabinet. It was easy to order and the products came quickly. The only problem (which I didn't know until I removed the old knobs) is that the ones I bought are different than the original ones. The original ones had a part that inserted into the cabinet and which the screws screwed into. Both old and new screws were too short to reach the bought ones, so I had to purchase longer ones at the hardware store. They're working okay now.

Ridiculous return/exchange policy Ordered 46 large and 26 matching small handles from this company. Because of cabinet delays, we could not install them until nearly 3 months after receipt. Found out that because of door designs, we really needed 17 large, 63 small, and 2 extra large handles. Called the company to work out an exchange in factory sealed packages and they refused because it was over 30 days. Their site shows thousands of the handles in stock ready to ship. This cannot be an unusual situation. But to refuse to accept back factory sealed product in exchange for current merchandise seems like sticking your head in the sand. Extremely poor customer service compared to any other vendor I have dealt with.

I love my covers I love my covers, just waiting on one that was back ordered... I did unfortunately crack one while tightening up the screw. It isn't horrible? And I may buy a replacement because there's some other outlet covers I want to replace as well.. im very happy with my purchase overall..

Found exactly what I wanted! My knobs service and quick delivery is excellent. I honestly could not be happier. The knobs shipped quickly, arrived well packaged and look absolutely stunning in my home. Much more expensive than other knobs I priced but well worth the extra spend.

Luxury cabinet pulls Received within a couple weeks. Quality is amazing. The handles are very heavy and the brushes brass looks very nice. We haven’t installed them yet but expect they will add and elegant clean look. I called Customer service once before placing the order in which the service rep was very polite, answered each question I had and never rushed me to get off the call.