Awesome Rep - Alvin! I called NextMed and spoke to Alvin. Boy, was I lucky to get such a knowledgeable, friendly, and professional representative! Alvin arranged my next follow-up visit in less than 2 minutes, communicated clearly and concisely, and made the call as seamless as possible. Kudos to Alvin for a job well done!

Leo is great at calling back Leo is great at calling back. But you have to keep emailing or calling them to move my file along. It has been difficult as they keep changing their process.

Not sure what to say yet Not sure what to say yet. Hopefully by tomorrow I can give an excellent rating. I’ve sent more emails each day for over a week. And have gotten generic replies as well as I’ve been told I don’t exsist in their membership but they have charged me twice. Sent one med to my pharmacy I’m sure what I’ve read about this company being a scam is bogus as I want to have fairh

Friendly and responsive Leo was very pleasant and responsive and resolved my concern while we were on the phone. He then followed up with me to make sure everything was satisfactory.

I have been trying to get an issue… I have been trying to get an issue resolved for almost 1 month. I had decided today to give it one more shot. If I couldn't get resolution today, I was going to cancel my membership. But Leo helped resolve my issue quickly and satisfactorily. He deserves a raise!