I give Compass a score of 96 out of 100 Some reviewers here are looking for miracles! I have been with Compass for over 2 years and find the support exceptional in nearly all respects. If my machine is offline for >24 hours and message them. The message is acknowledged, then 19/20 I get a reply within 24 hours, and action taken in 1-4 days. Occasionally one miner goes offline and into a black hole. Then - I didn't know this till recently - they will loan you a machine till it's fixed. If you get stuck with support, phone them - hunt around and there is a phone number for sales. They'll help. Overall I give Compass 96/100! I am happy and see too much inappropriate moaning on here. It's the wild west: take it on the chin and see Compass for what they are - worthy partners.

Terrible Company Miners are constantly down, repairs that should take a week take literally 3-4 months, they've moved my miner twice, once without my permission... Now, less than a month after they charged me $500 to repair my miner they send me an email telling me they will not allow me to renew my contract due to "market conditions and miner age"... scam!

Took a very long time to get miners… Took a very long time to get miners online. Electricity price kept increasing. They took miners offline and kept the mining proceeds, but expected me to pay for all the electricity during that period. They do not follow the law as to UCC remedies.

Biggest scam in BTC space. Customer support is non-existent Customer support is non-existent. Takes weeks to reply, and months to actually get your miner back running. They have zero interest in keeping your miner running, but very interested in selling you a miner at the beginning. Avoid.

5 months of down time 5 months of down time, since Nov 2023, and still just lip service from Compass. I can't even request they ship it back to me, location is "somewhere" in Texas. Terrible management, horrible customer service; really expensive ASIC, I will never break even on this investment. Run, don't walk, away!