Great 3 months of mining I have started with Compass about three months ago and so far I'm very happy with the service. Miners were delivered even before expected dates and have been mining since with minimum downtime. Support had been in touch with me few time and generally responds within few days. As it stands now 5 stars well deserved. Fingers crossed it will stay at this level of service.

50% downtime!! I bought a miner from Compass 2-3 years ago. The number of outages have been excessive. Looking at my payouts over the past 12 months, the miner was offline for at least 50% of the year. HALF!! They had one job - keep my miner mining. BTC miners have a limited shelf life as we approach halvlngs and more powerful miners come to market. Compass have completely failed me.

Biggest scam in BTC space. Customer support is non-existent Customer support is non-existent. Takes weeks to reply, and months to actually get your miner back running. They have zero interest in keeping your miner running, but very interested in selling you a miner at the beginning. Avoid.

I give Compass a score of 96 out of 100 Some reviewers here are looking for miracles! I have been with Compass for over 2 years and find the support exceptional in nearly all respects. If my machine is offline for >24 hours and message them. The message is acknowledged, then 19/20 I get a reply within 24 hours, and action taken in 1-4 days. Occasionally one miner goes offline and into a black hole. Then - I didn't know this till recently - they will loan you a machine till it's fixed. If you get stuck with support, phone them - hunt around and there is a phone number for sales. They'll help. Overall I give Compass 96/100! I am happy and see too much inappropriate moaning on here. It's the wild west: take it on the chin and see Compass for what they are - worthy partners.

Don't Do It! Avg 20% uptime. Just buy BTC. 3+ years in Avg 20% uptime across all five of our units. Compass Home page cites glowing reviews and guarantees, none of that for us. Zero phone calls answered or returned. Many service tickets "we are sorry" with many lame excuses but no credits for this down time, only two of five units still working. In the red big time on this very poor investment. Sorry we got involved. No response to requests for "guarantee" help, now they want me to replace units that are irreparable after they've not even worked for one full year. They should be embarrassed to keep marketing machines as if everything it okay. Place is a clown show. Some "service" tickets still going on over a year with months between correspondence. Unbelievable really. Just buy BTC.