compassmining.io

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2.70
Based on 20 Reviews

5

40.00%

4

0.00%

3

5.00%

2

0.00%

1

55.00%
About compassmining.io

Compass is a Bitcoin-first company on a mission to support the decentralized growth of hashrate and strengthen network security by helping more people learn, explore and mine Bitcoin. Now Everyone Can Mine Bitcoin.

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George
ES

The miner has been operating with… The miner has been operating with Compass since January 9th in Ontario. During this time, it has been running at full capacity, except for a few hours due to a storm. It was also out of service for a few hours last weekend, but it was quickly resolved with an email. The support is very good at any time and day of the week. I am satisfied with the facility service.

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Bernadette Norak
MD

High prices and horrible support. Let's ignore the prices and focus on the support problems with two examples: 1.) The relocation of units from Texas 4 takes more than HALF A YEAR now and is still not resolved. An absolutely horrible experience without the possibility to chose the data center the unit is being relocated to. 2.) A brand new S19k went offline. Instead of properly monitoring the deployed units, identifying problems and fixing them right away it took Compass Mining ONE WEEK to diagnose the problem without an estimate on the repair itself. Their support team obviously has no power over anything. It's the worst support I have encountered so far.

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Braminer
GB

So far my experience is being great So far my experience is being great, in particular due the support provided by Colby in sales. Miners delivered on time/ahead of schedule. Expect to continue like this.

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Keith Cain
GB

Always great service. Always great service. Yes, miners have downtime due to power curtailment, but Compass doesn't control this. Compass will credit the account if a miner is down for some time. Depending on the current price of BTC, it may not cover the entire amount of lost income from the miner actually hashing. I haven't found a better hosting company, and I definitely don't want these miners running at my home, paying $0.11 kWh.

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Jose Sangriento
NZ

Great 3 months of mining I have started with Compass about three months ago and so far I'm very happy with the service. Miners were delivered even before expected dates and have been mining since with minimum downtime. Support had been in touch with me few time and generally responds within few days. As it stands now 5 stars well deserved. Fingers crossed it will stay at this level of service.

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