Great 3 months of mining I have started with Compass about three months ago and so far I'm very happy with the service. Miners were delivered even before expected dates and have been mining since with minimum downtime. Support had been in touch with me few time and generally responds within few days. As it stands now 5 stars well deserved. Fingers crossed it will stay at this level of service.

I give Compass a score of 96 out of 100 Some reviewers here are looking for miracles! I have been with Compass for over 2 years and find the support exceptional in nearly all respects. If my machine is offline for >24 hours and message them. The message is acknowledged, then 19/20 I get a reply within 24 hours, and action taken in 1-4 days. Occasionally one miner goes offline and into a black hole. Then - I didn't know this till recently - they will loan you a machine till it's fixed. If you get stuck with support, phone them - hunt around and there is a phone number for sales. They'll help. Overall I give Compass 96/100! I am happy and see too much inappropriate moaning on here. It's the wild west: take it on the chin and see Compass for what they are - worthy partners.

My bitcoin miner has been "under… Update: After initially leaving a 1-star review, the Compass Mining team reached out and assigned me a temporary unit for the duration of my unit being under repair. Thank you Compass Team. My bitcoin miner has been "under repair" for 1 year now. At this point, Compass no longer responds to my messages in the ticket I started with them when I ask for a status update on the repair. Additionally, I have tried starting other tickets to get an update and they just tell me they are "merging" it with the existing ticket and don't give me an update on the repair. I wanted to support this company because their mission to bring bitcoin mining mainstream is good, but the customer support leaves a lot to be desired.

So far my experience is being great So far my experience is being great, in particular due the support provided by Colby in sales. Miners delivered on time/ahead of schedule. Expect to continue like this.

The miners are almost always offline The miners are almost always offline. Bought 6 miners that went online about a year after the scheduled date, they mined for about 1 year (constantly on and off, almost never had all 6 online). My $50k investment turned $16k (just thank to Bitcoin price going up) and now with the halving coming up the miners are obsolete. Don’t get scammed