Good and accurate support and help Lea at Compass Mining had helped me with a question about placing the newly purchased miners on a different mining pool and I was very happy with the quick headsup and accurate information given to me by Lea !!! Everyone at Compass mining starting from John Degnan in Sales to all of the Support Team get a 5 Star ***** Review from me !!! Compass Mining has made it easy for me to mine Bitcoin !!! Wonderful people and company who are as real and everyday people just like me !!! I will be buying a third batch of miners in 2024 January !!!

5 months of down time 5 months of down time, since Nov 2023, and still just lip service from Compass. I can't even request they ship it back to me, location is "somewhere" in Texas. Terrible management, horrible customer service; really expensive ASIC, I will never break even on this investment. Run, don't walk, away!

Took a very long time to get miners… Took a very long time to get miners online. Electricity price kept increasing. They took miners offline and kept the mining proceeds, but expected me to pay for all the electricity during that period. They do not follow the law as to UCC remedies.

So far my experience is being great So far my experience is being great, in particular due the support provided by Colby in sales. Miners delivered on time/ahead of schedule. Expect to continue like this.

Such a disappointing experience My miner has been offline for over a year. When I ask about it, weeks go by before I get a response. I have checked in consistently during this time and have had very general responses stating my machine is being fixed. How has it taken a year to get fixed? The machine was expensive and now with the halving, it is such a loss. I am so disappointed with my experience with Compass. I have gone to a different company to continue mining and have all but lost hope for the machine I have with them. They recently said they would request a temporary miner for me (though they are still waiting on a response)- why wasn't that brought up a year ago as an option?