High prices and horrible support. Let's ignore the prices and focus on the support problems with two examples: 1.) The relocation of units from Texas 4 takes more than HALF A YEAR now and is still not resolved. An absolutely horrible experience without the possibility to chose the data center the unit is being relocated to. 2.) A brand new S19k went offline. Instead of properly monitoring the deployed units, identifying problems and fixing them right away it took Compass Mining ONE WEEK to diagnose the problem without an estimate on the repair itself. Their support team obviously has no power over anything. It's the worst support I have encountered so far.

Colby was informative and transparent. Colby was informative and gave up to date information. He was fair and truthful and I respected his opinion. He helped guide me through some critical decisions with transparency. Thank you Colby!

Compassmining's Broken Promises and Failed Investments I invested a substantial $80,000 in Compassmining. However, my experience has been nothing short of a nightmare, and I feel compelled to warn others about their deceptive practices and utter disregard for their customers. After forking over my hard-earned money, I eagerly awaited the returns promised by Compassmining's enticing marketing. Yet, my miners have been offline for a staggering year now, leaving me with nothing but frustration and regret. To add insult to injury, I recently received an email notifying me that all of my miners are irreparably broken and beyond repair. Instead of offering a reasonable solution or taking responsibility for their malfunctioning equipment, Compassmining had the audacity to propose a ludicrous "solution": pay an additional $3,000 per miner to upgrade or exchange three broken units for one newer model. Are they serious? Not only did their service fail to deliver as promised, but now they want to squeeze even more money out of their already disgruntled customers. This experience has left me feeling cheated and disillusioned. How can a company expect its clients to continue investing when they can't even uphold their end of the bargain? It's clear that Compassmining cares more about padding their pockets than ensuring the satisfaction and success of their investors. At this point, I'm left wondering if there's any recourse for individuals like myself who have been taken advantage of by Compassmining. Is it possible to pursue legal action to at least recoup some of the funds lost to this sham of a service? Has anyone else in the community faced similar issues, and if so, how have you dealt with them? In conclusion, I urge anyone considering investing with Compassmining to proceed with extreme caution. Don't be fooled by their promises of high returns and seamless operations. Behind their slick marketing lies a company that fails to deliver on its commitments and leaves its customers high and dry. Save yourself the headache and explore other investment opportunities with companies that actually prioritize their clients' success and satisfaction.

So far my experience is being great So far my experience is being great, in particular due the support provided by Colby in sales. Miners delivered on time/ahead of schedule. Expect to continue like this.

The miner has been operating with… The miner has been operating with Compass since January 9th in Ontario. During this time, it has been running at full capacity, except for a few hours due to a storm. It was also out of service for a few hours last weekend, but it was quickly resolved with an email. The support is very good at any time and day of the week. I am satisfied with the facility service.