Jeremy Fancher
GBTook a very long time to get miners… Took a very long time to get miners online. Electricity price kept increasing. They took miners offline and kept the mining proceeds, but expected me to pay for all the electricity during that period. They do not follow the law as to UCC remedies.
Kikseb
GBSuch a disappointing experience My miner has been offline for over a year. When I ask about it, weeks go by before I get a response. I have checked in consistently during this time and have had very general responses stating my machine is being fixed. How has it taken a year to get fixed? The machine was expensive and now with the halving, it is such a loss. I am so disappointed with my experience with Compass. I have gone to a different company to continue mining and have all but lost hope for the machine I have with them. They recently said they would request a temporary miner for me (though they are still waiting on a response)- why wasn't that brought up a year ago as an option?
Ravi
GBGood and accurate support and help Lea at Compass Mining had helped me with a question about placing the newly purchased miners on a different mining pool and I was very happy with the quick headsup and accurate information given to me by Lea !!! Everyone at Compass mining starting from John Degnan in Sales to all of the Support Team get a 5 Star ***** Review from me !!! Compass Mining has made it easy for me to mine Bitcoin !!! Wonderful people and company who are as real and everyday people just like me !!! I will be buying a third batch of miners in 2024 January !!!
Jose Sangriento
NZGreat 3 months of mining I have started with Compass about three months ago and so far I'm very happy with the service. Miners were delivered even before expected dates and have been mining since with minimum downtime. Support had been in touch with me few time and generally responds within few days. As it stands now 5 stars well deserved. Fingers crossed it will stay at this level of service.
Damien Sawyer
AU50% downtime!! I bought a miner from Compass 2-3 years ago. The number of outages have been excessive. Looking at my payouts over the past 12 months, the miner was offline for at least 50% of the year. HALF!! They had one job - keep my miner mining. BTC miners have a limited shelf life as we approach halvlngs and more powerful miners come to market. Compass have completely failed me.