Terrible Company Miners are constantly down, repairs that should take a week take literally 3-4 months, they've moved my miner twice, once without my permission... Now, less than a month after they charged me $500 to repair my miner they send me an email telling me they will not allow me to renew my contract due to "market conditions and miner age"... scam!

Great 3 months of mining I have started with Compass about three months ago and so far I'm very happy with the service. Miners were delivered even before expected dates and have been mining since with minimum downtime. Support had been in touch with me few time and generally responds within few days. As it stands now 5 stars well deserved. Fingers crossed it will stay at this level of service.

My bitcoin miner has been "under… Update: After initially leaving a 1-star review, the Compass Mining team reached out and assigned me a temporary unit for the duration of my unit being under repair. Thank you Compass Team. My bitcoin miner has been "under repair" for 1 year now. At this point, Compass no longer responds to my messages in the ticket I started with them when I ask for a status update on the repair. Additionally, I have tried starting other tickets to get an update and they just tell me they are "merging" it with the existing ticket and don't give me an update on the repair. I wanted to support this company because their mission to bring bitcoin mining mainstream is good, but the customer support leaves a lot to be desired.

Colby was informative and transparent. Colby was informative and gave up to date information. He was fair and truthful and I respected his opinion. He helped guide me through some critical decisions with transparency. Thank you Colby!

So far my experience is being great So far my experience is being great, in particular due the support provided by Colby in sales. Miners delivered on time/ahead of schedule. Expect to continue like this.