George
ESThe miner has been operating with… The miner has been operating with Compass since January 9th in Ontario. During this time, it has been running at full capacity, except for a few hours due to a storm. It was also out of service for a few hours last weekend, but it was quickly resolved with an email. The support is very good at any time and day of the week. I am satisfied with the facility service.
Braminer
GBSo far my experience is being great So far my experience is being great, in particular due the support provided by Colby in sales. Miners delivered on time/ahead of schedule. Expect to continue like this.
Benjamin LeNeave
GBSmooth and easy equipment upgrade… Smooth and easy equipment upgrade facilitated by Account Manager Colby Noe with good communication from customer service throughout. Zero downtime in my hashrate!
Jason Cohrs
GBTerrible Company Miners are constantly down, repairs that should take a week take literally 3-4 months, they've moved my miner twice, once without my permission... Now, less than a month after they charged me $500 to repair my miner they send me an email telling me they will not allow me to renew my contract due to "market conditions and miner age"... scam!
Keith Cain
GBAlways great service. Always great service. Yes, miners have downtime due to power curtailment, but Compass doesn't control this. Compass will credit the account if a miner is down for some time. Depending on the current price of BTC, it may not cover the entire amount of lost income from the miner actually hashing. I haven't found a better hosting company, and I definitely don't want these miners running at my home, paying $0.11 kWh.