Biggest scam in BTC space. Customer support is non-existent Customer support is non-existent. Takes weeks to reply, and months to actually get your miner back running. They have zero interest in keeping your miner running, but very interested in selling you a miner at the beginning. Avoid.

Compassmining's Broken Promises and Failed Investments I invested a substantial $80,000 in Compassmining. However, my experience has been nothing short of a nightmare, and I feel compelled to warn others about their deceptive practices and utter disregard for their customers. After forking over my hard-earned money, I eagerly awaited the returns promised by Compassmining's enticing marketing. Yet, my miners have been offline for a staggering year now, leaving me with nothing but frustration and regret. To add insult to injury, I recently received an email notifying me that all of my miners are irreparably broken and beyond repair. Instead of offering a reasonable solution or taking responsibility for their malfunctioning equipment, Compassmining had the audacity to propose a ludicrous "solution": pay an additional $3,000 per miner to upgrade or exchange three broken units for one newer model. Are they serious? Not only did their service fail to deliver as promised, but now they want to squeeze even more money out of their already disgruntled customers. This experience has left me feeling cheated and disillusioned. How can a company expect its clients to continue investing when they can't even uphold their end of the bargain? It's clear that Compassmining cares more about padding their pockets than ensuring the satisfaction and success of their investors. At this point, I'm left wondering if there's any recourse for individuals like myself who have been taken advantage of by Compassmining. Is it possible to pursue legal action to at least recoup some of the funds lost to this sham of a service? Has anyone else in the community faced similar issues, and if so, how have you dealt with them? In conclusion, I urge anyone considering investing with Compassmining to proceed with extreme caution. Don't be fooled by their promises of high returns and seamless operations. Behind their slick marketing lies a company that fails to deliver on its commitments and leaves its customers high and dry. Save yourself the headache and explore other investment opportunities with companies that actually prioritize their clients' success and satisfaction.

Always great service. Always great service. Yes, miners have downtime due to power curtailment, but Compass doesn't control this. Compass will credit the account if a miner is down for some time. Depending on the current price of BTC, it may not cover the entire amount of lost income from the miner actually hashing. I haven't found a better hosting company, and I definitely don't want these miners running at my home, paying $0.11 kWh.

Terrible Company Miners are constantly down, repairs that should take a week take literally 3-4 months, they've moved my miner twice, once without my permission... Now, less than a month after they charged me $500 to repair my miner they send me an email telling me they will not allow me to renew my contract due to "market conditions and miner age"... scam!

Smooth and easy equipment upgrade… Smooth and easy equipment upgrade facilitated by Account Manager Colby Noe with good communication from customer service throughout. Zero downtime in my hashrate!