I have a Pro Xtra account with them as… I have known Home Depot for a long time now, I even got me a Pro Xtra account with them as I shop a lot there when I am busy. They have a large variety of materials, from timber, tiles, kitchens and baths to electrical, you name it they have it. Long opening hours, 7 days a week, very helpful staff and good returning policy. Highly recommended!

Self checkouts are a violation of… Self checkouts are a violation of multiple federal laws. Forced labor without payment of the minimum wage is illegal on the federal level. Forcing people under the legal working age to be a cashier for home depot is also federally illegal. Anyone accused of stealing from self checkout is innocent because, 1) they are not a trained cashier. 2) mistakes happen for untrained cashiers, 3) forced unpaid slave labor is federally illegal. If there are any attorneys interested in an easy winnable class action please contact me so this madness can end before home Depot forces people to stock its shelves for free

sliding door defective product and service Bought 2 sliding door replacements at the Cave Creek, AZ store. PRODUCT - BOTH were defective from the factory. One had a missing trim piece. The other had a ~5" black smear between the panes. SERVICE - In store ordering excellent. Replacement was a nightmare. HD and vendor both agreed both units were defective and trim piece needed to be added and the other sliding panel needed to be replaced completely. Vendor agreed no cost to the product but not replacement installation. It took weeks of back and forth with the store comparing windows/doors to appliances that return visits after installation would not be charged to the customer. That's fine IF the original product was right and needed warranty service months/years later but NOT when the original product was not right. So, after weeks of a ridiculous standoff we paid the $800+ installation (:45 work) with the understanding I'd elevate the issue to corporate customer service. Corporate handled the issue and refund issued. Embarrassing for a respected store like HD.

I had purchased new fence from them… I had purchased new fence from them which they sublet to Buzz fence company. No one from Home Depot has contacted me to see how project went, had to pay for all up front. We had issues with Buzz fence and Home Depot needs to do better at following up on projects that they sub out to other contractors.

False delivery time claims Spent an hour loading up a cart all for "delivery today" even the last item I put in the cart said this. Get to checkout and all items wont be delivered until tomorrow. FO! I'm not home tomorrow. I guess I'll cancel that plan for another try at Lowes next time I'm off. Also, when time to login it says "Password expired" So they just delete your login credentials if you haven't bought anything in a few months?