Katie D
GBNice interior doors, crappy service Nice interior doors, crappy service and resolution. I took my detailed list from my installer to order 11 interior doors. The salesman, Dennis, shorted me 2 doors which then set off a cascade of delays with both the installer and painters by weeks. I am now paying more than double the doors to have the painters and installers make multiple trips to get them painted and hung. Donna in Federal Way was pleasant to work with to fix the problem but it was still a HUGE problem. The management couldn't have cared less. I am paying big time for their mistake.
Carla M
GBSubstandard Material & Service Absolutely substandard materials and service. Bought a Hampton Bay patio set in May 2023. The finish on the table peeled in less than a year despite being covered all winter. Turns out the "concrete" finish was really a thin layer of paint over a composite top. There is no chance of it staying adhered to the top over time even if babied. Had the construction been clear, I would have never bought the set. Called Home Depot and was told they can give me a $100 "markdown" (on a $1200 set) if I don't want to try a replacement tabletop (which is identical and will not be warranted). Avoid this brand - and this business.
Tile Marble Granite
GBI have a Pro Xtra account with them as… I have known Home Depot for a long time now, I even got me a Pro Xtra account with them as I shop a lot there when I am busy. They have a large variety of materials, from timber, tiles, kitchens and baths to electrical, you name it they have it. Long opening hours, 7 days a week, very helpful staff and good returning policy. Highly recommended!
James Collison
GBMissing shower Home Depot sucks Contractor ordered shower for my bathroom project almost 2 weeks ago. Don’t have it, project on hold , bathroom torn apart . Apparently they are not the Home Depot .Saga continues shower surround finally shows up. Damaged cause some forklift operator punched it. The wait continues. Wish CEO of Home Depot had to go though this sh—. And they wonder why people go postal
MJ
GBManager Corruption   I'm leaving this review online for people to know what the Hendersonville, Tennessee Home Depot (#0735) did to a 16-year employee who also happens to be my husband. Frank Torres was suspended from Home Depot on 8.12.22 because a female worker claimed he "touched her" and made her feel "very uncomfortable". I called Home Depot on the same evening and spoke to Chuck asking if he knew the employee's name and he responded that he doesn't know what's going on. I then asked the manager's name. I ended the call to Chuck stating that Frank would be there the next day to talk to Matt. We both find it odd that the situation happened over TWO WEEKS ago and Matt, the Home Depot manager, finally decides to confront Frank with this in his office AROUND TWO WEEKS later. Frank was suspended without pay and had to use his vacation time during this ongoing investigation. Things took another shady turn. On Thursday, August 25th, Frank spoke to Katie and told her that we had contacted the Corporate office. Corporate office said that it only takes 24 to 72 hours to get back to the employee regarding an incident. So what's going on here isn't correct protocol. SUDDENLY the next morning on August 25th, at 10:00 a.m., Matt called Frank. He stated that there was nothing on the video regarding the touching but will still fire Frank due to policy issues of what he allegedly said to the female employee. Notice that Matt waited to call Frank after hearing that the Corporate office was contacted. Also notice that no tape was found of Frank "touching" the employee, but the manager believed what she said anyway. If the tape doesn't show the touching proving that the employee lied, it should be reasonable that the employee also lied in regards to her statement. I'm legally blind and needed to move out of state for better services with the Division of the Blind. Now this can't happen as we are unable to obtain a mortgage without a job or a current job of a year's employment.