Nice interior doors, crappy service Nice interior doors, crappy service and resolution. I took my detailed list from my installer to order 11 interior doors. The salesman, Dennis, shorted me 2 doors which then set off a cascade of delays with both the installer and painters by weeks. I am now paying more than double the doors to have the painters and installers make multiple trips to get them painted and hung. Donna in Federal Way was pleasant to work with to fix the problem but it was still a HUGE problem. The management couldn't have cared less. I am paying big time for their mistake.

I had purchased new fence from them… I had purchased new fence from them which they sublet to Buzz fence company. No one from Home Depot has contacted me to see how project went, had to pay for all up front. We had issues with Buzz fence and Home Depot needs to do better at following up on projects that they sub out to other contractors.

stores won't honor online orders Ordered garage door opener w install. Price on line less than in-store. Charge pending disappeared after weeks so went to store for info on why. Claim in-store not responsible for online orders. That group on installers not answering so need to pay higher in-store price or go somewhere else. Supervisors refuse to come to front of store to explain. Always too busy. Now this senior is back to shopping for affordable garage door opener with install or keep walking to garage to open/close door. Rain or HOT. Three in-person trips to store had no more info and no effect. Signs in store claim otherwise: "order on line and pick up here"

Substandard Material & Service Absolutely substandard materials and service. Bought a Hampton Bay patio set in May 2023. The finish on the table peeled in less than a year despite being covered all winter. Turns out the "concrete" finish was really a thin layer of paint over a composite top. There is no chance of it staying adhered to the top over time even if babied. Had the construction been clear, I would have never bought the set. Called Home Depot and was told they can give me a $100 "markdown" (on a $1200 set) if I don't want to try a replacement tabletop (which is identical and will not be warranted). Avoid this brand - and this business.

I have never experienced such horrible… I have never experienced such horrible customer service. Purchased a 6'x8' rolled bamboo fence. Paid for delivery. The bamboo arrived. It was filled with dirt, spider webs and spiders. The bamboo was all black and grey and totally discolored (clearly sitting outside for months). So far two separate calls for more than 2+ hours. With customer service saying they are trying to reach the store who shipped the product and they can't do anything until the store answers the phone! Worst purchase decision ever.