Juliette saves the day! Spoke to Juliette in customer service. Somehow, in the course of my move, the two legs of the standing desk came to be two different heights. After that, the desk was very confused. It didn't know what to do. Juliette showed me how to reset it. The legs returned to the same length. (The shortest length.) From there, everything worked. Juliette saved my evening. And the company didn't make me jump through 1000 hoops to get service. I spoke to a human, first thing out of the chute. And a knowledgeable human, at that. Everyone should buy their standing desks from iMovR.

Incredible customer service! I couldn't be more pleased with the customer service provided by Juliette via chat while I was browsing the site. She not only answered all of my questions, but went out of her way to share additional information and resources to further assist me with making selections.

Jaxson NOT made in USA You do realize that iMovR website incorrectly states the Jaxson is Made in USA when in fact it is NOT. Check out the specs. Unfortunately, I bought one of these Jaxson thinking it was Made in the USA, paid a premium for that being the case, when in fact it is a not any better than any of the other China/Eastern Europe junk bases being imported into our country. Yes, check it out, I am speaking truth.

Great Customer Service Several years after purchasing an iMovR desk, there was an issue with the drive mechanism on one of the legs. When I called, I was able to talk with a customer service representative almost immediately. After a brief discussion, replacement parts were immediately sent and my desk was working again in less than a week!

It was seamless It was seamless. Excellent service. My order was a tiny one but I received the same care and attention as if I were one of their big customers. Thank you so much! I am truly appreciative