Rick Hedin
GBJuliette saves the day! Spoke to Juliette in customer service. Somehow, in the course of my move, the two legs of the standing desk came to be two different heights. After that, the desk was very confused. It didn't know what to do. Juliette showed me how to reset it. The legs returned to the same length. (The shortest length.) From there, everything worked. Juliette saved my evening. And the company didn't make me jump through 1000 hoops to get service. I spoke to a human, first thing out of the chute. And a knowledgeable human, at that. Everyone should buy their standing desks from iMovR.
George
GBExtremely happy. I called iMovR customer service because I needed replacement locks for my Landers desk. The customer service agent was able to handle my request quickly, kindly, and with sincere interest in addressing my concerns. The replacement locks were sent to my new address without delay and no cost. I am extremely happy with the service provided by iMovR.
Jay Blair
GBQuality product, worth the money! Started a new job that was 100% remote and didn’t have the best setup. Built a custom desk with a drawer through the website that was shipped via freight directly to my house. They were kind of enough to drop the pallet in my garage as well. Easy to assemble and extremely sturdy. I’ve moved since owning it and while disassembling the same way it was shipped didn’t work out for me, I was able to remove the entire base assembly from the top and reduce the weight. I’m sure it’s possible to properly disassemble the legs but I didn’t have the necessary pry bar at the time and removing a couple of screws wasn’t so bad. Either way, it’s definitely worth the money if you don’t buy a separate stand and build your own custom top.
Alain Harrus -gmail
GBVery fast response Very fast response. Extremely helpful and very quick problem resolution. Parts shipped very quickly. The repair was very easy. Thank you so much for the support.
Ian Kelso
GBSolid support on a Technical Issue I had a technical issue with a 3 year old standing desk that was resolved under warranty. The problem took several steps to diagnose, but the iMovR team stuck with it until we got the issue resolved. Great product and solid customer support follow through.