My desk would not raise to the maximum… My desk would not raise to the maximum height. Your head sent me a summary of how to resolve the problem.

Great Customer Service Several years after purchasing an iMovR desk, there was an issue with the drive mechanism on one of the legs. When I called, I was able to talk with a customer service representative almost immediately. After a brief discussion, replacement parts were immediately sent and my desk was working again in less than a week!

Jaxson NOT made in USA You do realize that iMovR website incorrectly states the Jaxson is Made in USA when in fact it is NOT. Check out the specs. Unfortunately, I bought one of these Jaxson thinking it was Made in the USA, paid a premium for that being the case, when in fact it is a not any better than any of the other China/Eastern Europe junk bases being imported into our country. Yes, check it out, I am speaking truth.

It was seamless It was seamless. Excellent service. My order was a tiny one but I received the same care and attention as if I were one of their big customers. Thank you so much! I am truly appreciative

support lacking, accessories unworkable with no service The review is strictly for company, accessories and customer support and that they won't let you leave reviews on their website. Click on add my review and it's a loop to their reference to good reviews. Desk is solid, moving well and assembled well but accessories are sometimes unusable and they don't care. I ordered desk but ended up putting together past 100 days and found the accessories that go under desk (laptop holder) won't fit because they hit the rails needed for desk motors/cords. Told imovr and they just said sorry past 100 days. Their power cord accessories are overpriced jokes. The tilt keyboard is legit, but i have about $500 of worthless accessories, and only usable was keybaord and monitor holders. if company tried a little on customer service and not blocking ability to leave reviews which they advertise on site and online, they could easily have 5 starts and not have me find places to leave reviews.