Juliette saves the day! Spoke to Juliette in customer service. Somehow, in the course of my move, the two legs of the standing desk came to be two different heights. After that, the desk was very confused. It didn't know what to do. Juliette showed me how to reset it. The legs returned to the same length. (The shortest length.) From there, everything worked. Juliette saved my evening. And the company didn't make me jump through 1000 hoops to get service. I spoke to a human, first thing out of the chute. And a knowledgeable human, at that. Everyone should buy their standing desks from iMovR.

Great customer service with replacement part I broke one of the cord covers on my dual monitor arms (was my bad, not a product issue) and wanted to get replacements. I reached out to iMovR using the “Contact Us” form and had a reply with a couple days. Juliette was super friendly and knowledgeable, included an image in the email to make sure we were talking about the same thing, and got me set up for ordering the replacement plus a couple extra (just in case). I was planning to pay for the replacement since it was totally my fault the item broke, but they decided to provide it as under warranty instead. Completely unexpected, and definitely appreciated. I’m impressed with both the product and people of iMovR, they’re top notch.

support lacking, accessories unworkable with no service The review is strictly for company, accessories and customer support and that they won't let you leave reviews on their website. Click on add my review and it's a loop to their reference to good reviews. Desk is solid, moving well and assembled well but accessories are sometimes unusable and they don't care. I ordered desk but ended up putting together past 100 days and found the accessories that go under desk (laptop holder) won't fit because they hit the rails needed for desk motors/cords. Told imovr and they just said sorry past 100 days. Their power cord accessories are overpriced jokes. The tilt keyboard is legit, but i have about $500 of worthless accessories, and only usable was keybaord and monitor holders. if company tried a little on customer service and not blocking ability to leave reviews which they advertise on site and online, they could easily have 5 starts and not have me find places to leave reviews.

Very fast response Very fast response. Extremely helpful and very quick problem resolution. Parts shipped very quickly. The repair was very easy. Thank you so much for the support.

Great Company I was having a hard time deciding what color I wanted to choose for the desk. I reached out on chat to ask for more photos of the colors I was interested in and they sent me a ton of photos and even offered a free sample. I had a great experience with the customer service and the product is awesome. 10/10 recommend!