Nicole W
USIncredible customer service! I couldn't be more pleased with the customer service provided by Juliette via chat while I was browsing the site. She not only answered all of my questions, but went out of her way to share additional information and resources to further assist me with making selections.
Kim
USWorked with me to find a solution for a… Worked with me to find a solution for a problem with our existing desk. Was happy that they did not just say I needed new parts, but took the time to try resets first.
Alain Harrus -gmail
USVery fast response Very fast response. Extremely helpful and very quick problem resolution. Parts shipped very quickly. The repair was very easy. Thank you so much for the support.
Melissa
USGreat customer service with replacement part I broke one of the cord covers on my dual monitor arms (was my bad, not a product issue) and wanted to get replacements. I reached out to iMovR using the “Contact Us” form and had a reply with a couple days. Juliette was super friendly and knowledgeable, included an image in the email to make sure we were talking about the same thing, and got me set up for ordering the replacement plus a couple extra (just in case). I was planning to pay for the replacement since it was totally my fault the item broke, but they decided to provide it as under warranty instead. Completely unexpected, and definitely appreciated. I’m impressed with both the product and people of iMovR, they’re top notch.
George
USExtremely happy. I called iMovR customer service because I needed replacement locks for my Landers desk. The customer service agent was able to handle my request quickly, kindly, and with sincere interest in addressing my concerns. The replacement locks were sent to my new address without delay and no cost. I am extremely happy with the service provided by iMovR.