2 Lies We had old carpet pulled up and new put down in 2 bedrooms. Each had heavy furniture, which out salesman noted on the order. My husband had 2 questions, after everything was set up...1) Will I be able to communicate with whoever comes out? "Yes sir. At least one of the crew will be English speaking and able to communicate with you." Not True...2) Will there be more than one worker coming out, since we have some heavy furniture to be moved? "Oh, yessir, I've made a note on the order that there is heavy furniture, so there will be at least 2 workers coming out." Another Not True...Day of installation, one worker showed up. My husband had a difficult time communicating with him. He was able to get a cousin to come help with the job, who had previously worked for 50Floor. Luckily he spoke English and that problem was solved. Of course we had to wait over AN HOUR for the cousin to show up. The job, once they began, turned out great. Very happy with the end result, but feel like we were totally misled as to who would be showing up!

Two months of half finished and defective flooring and no end in sight! I hired 50 floor to install all new Lvp in my condo. The contractor walked off the job with job not finished, then new installer comes and says floor needs leveling. They tear up flooring and poured cement and lay new flooring only to tell me this flooring is defective and that is why both installation attempts have felled. Now it has been two months and I am still waiting for good flooring to be installed. And they have left me with my floors torn up , doors and trim not installed and they refuse to set new date for new flooring to be installed!! Even though I have paid for the flooring!! 13 thousand dollars worth of flooring!

Poor Customer Service Again! Had vinyl flooring installed February 2024 and was told would be a half day job that took 8 hours in total with work being outsourced by employees that did not speak english (I don't speak Spanish). Their interpretor came 1st and one more time while they worked and brought their lunch for 40 minutes stop time. I was concerned about door rubbing in the hall and called after 1 week and was told Shawn would call me back in 1 hour. After 2 days I called again and was told by Shawn not to use the hall closet since doors were dragging and warranty would be void. That is where I get towels to shower! Work should have been done while on property since the other hall door doesn't drag and they had the rotor saw set up and it could have been done in seconds and been satisfactory. Shawn told me that they don't do that and I have to hire my own handyman to get the doors shaved down. Crappy customer service again at work. God know what will happen if I EVER have to file a warranty claim. Salesman and installers NEVER brought up the possible issue or issue after installation of the doors. I have since hired a handyman to the tune of $220 additional dollars to have the doors fit so they do not rub on the floors any longer. So hopefully my warranty will stand up now!

Very nice, very good company. The company representation and installers were great! The floor is what we wanted. One guy did the livingroom and kitchen by himself. I was quite impressed with him. My only issue was the language barrier. I speak English and sign ASL. I don't understand Portugese. He pulled out a translator but still seemed a bit confused about what I was trying to ask. ASL worked better than my English even tho neither of us are deaf. But overall I would definitely recommend 50Floors!

Great job!!! Great job!!!! Love our new floors!!! Our install team was very careful with our very heavy furniture and placed it back where it belonged. They cleaned as they went, working exceptionally well together. They did the entire home in less than two days!!!!! Thank you