Empire Flooring is the best. Empire Flooring is the best. They are reasonably priced and do a good job. They are the best. Thank you from Spfld. Ohio. I do not know the date of service. I know the year of service.

The workmanship was great The workmanship was great, however the flooring we chose had a high gloss to it. When this flooring was installed it was very much a matte or no shine finish. We were instructed to use a microfiber mop to remove the dust that had settled during installation and them wet mop to clean it further. We did this for about 3 weeks and then also used the Bona which we were told would give it shine. We had done all of this since installation and still no shine.

My second experience with Empire I had Empire carpet my home in 2003 and 20 years later I had them remove the carpet and replaced it with a light colored vinal plank flooring which came out beautiful. I had a good experience from start to finish.

I was very pleased in the installation I was very pleased in the installation, except for the threshold against the wood flooring that was all ready installed.the installer said they would charge a couple thousand to bring the floor up. I was very pleased with the installers and their professionalism

I scheduled an appointment to get an… I scheduled an appointment to get an estimate for carpet installation. I scheduled my appointment between 9 am and 11 am. I received a phone call stating a representative would arrive at 10:30 am. At 11:05 am, I called 1-855-558-3200, and a sleepy phone rep answered. She informed me that someone was at my home at 10:30 am, and they called me. Which was not so; I've taken off from work to accommodate my appointment. There was no knock at my door or a phone call. She stated the sales rep canceled my appointment because of a no-show. I was furious. I decided to call again to get a rep who was not sleeping. I called 1-844-643-0219 and got an outstanding rep. I explained my situation, and she informed me that they needed to cancel my appointment because no one was home. She contacted the sales rep and said that someone would call me. Unfortunately, I would instead not get a call because it is unprofessional not to contact a customer, especially a customer who has taken off from work, a customer who was excited about having her home carpeted and turned around to be disappointed because of laziness, inconsiderate, and irresponsible Empire salespeople.