Empire Today

image
2.90
Based on 20 Reviews

5

30.00%

4

20.00%

3

5.00%

2

0.00%

1

45.00%
About Empire Today

The Empire® Experience has helped Over 1 Million Satisfied Customers find quality Carpet, Flooring and Window Treatments. We provide award-winning customer service before, during and after your installation. And we’ve been doing it for Over 50 Years. We are committed to ensuring you receive the outstanding service you deserve. If you ever need to reach us, call 24/7 at 800-588-2300®, even after the job is complete.

Tags

You need to Login first to submit your review.

image
Dee
GB

My second experience with Empire I had Empire carpet my home in 2003 and 20 years later I had them remove the carpet and replaced it with a light colored vinal plank flooring which came out beautiful. I had a good experience from start to finish.

image
AF Smith
GB

They were very good They were very good, worked very hard and steady. Only one spoke English which was okay but the one that spoke English didn't show up on the second day so we improvised as best we could with a Google translator on my phone. Overall, they did a pretty good job but my nephew had to do some things that they could not do, due to the fact that they didn't have the right color or size for the doorway to the outside. But they were very hard workers?

image
Jonathan Ledyard
GB

Paid $9000 for laminate flooring in 3… Paid $9000 for laminate flooring in 3 bedrooms and for the extended warranty. 9 months into our year extended warranty we reported our floor buckling and lifting in various spots and some chips because the flooring is such cheap quality. They denied our claim with various excuses each time they called to ask more questions about the claim. The original installer (a contractor hired by Empire) even came out and said it needed replacing in our hallway because there was an obvious spill and moisture coming from underneath because he may not have put a moisture barrier down when he installed it (he couldn’t remember). Yet 20 minutes after he left Empire called to once again say they would not be honoring the extended warranty. DO NOT hire this company, PLEASE do not waste your money!!!!!!!

image
sandra scheeringa-hoernig
GB

A SPERVISOR CALLED ME and verified… A SPERVISOR CALLED ME and verified because not professionally cleaned yearly out of warranty to have the carpets in both bedrooms streched properly I must pay ..they are buckled and loose...fibers and bald spots....must be inspected for $150...charge but out of warranty so there is no replacement. .buyer beware .....Bought this carpet August of 2019

image
Debbie
GB

Great Experience. Trina came out, showed and suggested. I wasn't planning on buying that day, wanted to get 3 quotes and this was my first one. No hard sale, I think I ended closing myself. She is very self assured and I immediately trusted here recommendations. I would recommend Trina and Empire to any of my friends.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow