Empire Flooring is the best. Empire Flooring is the best. They are reasonably priced and do a good job. They are the best. Thank you from Spfld. Ohio. I do not know the date of service. I know the year of service.

EMPIRE TODAY "BAD NEWS" I have been satisfied with my flooring, however where the threshold meets the carpet they cut the carpet too short. The installer used clear hot melt glue on top of the carpet. At first it was clear and now has turned black and has become very hard and sharp. I called them and had very poor customer service and that I would need to pay a service charge to fix their mess. I would tell anyone that is considering to use them to hire someone else to get a better job and stand behind their installs.

I was very pleased in the installation I was very pleased in the installation, except for the threshold against the wood flooring that was all ready installed.the installer said they would charge a couple thousand to bring the floor up. I was very pleased with the installers and their professionalism

The promise of having a professional… The promise of having a professional “stairmaster” capable of handing the circular shape of our stairs didn’t happen. Our sales person made personal promises that were not carried out. When the installers arrived they stated there was no mention of a circular staircase in the notes. The installers worked hard but the stairs just don’t like professional.

LVT and carpet throughout… We purchase LVT and carpet throughout our house. The LVT was installed first, and then the carpet. The carpet installer scratched our "scratch resistant flooring ". We have other scratches in the floor from chairs and such. We purchased warranty, and although I have called four times, no one has been out to fix it. This has been going on for months. I wouldn't recommend due to the lack of customer service, and we even paid a pretty penny for the warranty. Additionally, the salesperson told us over and over again how scratch resistant the LVT is, and not even 4 months later we have multiple visible scratches. They won't respond to come out and fix the damage they caused to the floor while installing.