They were very good They were very good, worked very hard and steady. Only one spoke English which was okay but the one that spoke English didn't show up on the second day so we improvised as best we could with a Google translator on my phone. Overall, they did a pretty good job but my nephew had to do some things that they could not do, due to the fact that they didn't have the right color or size for the doorway to the outside. But they were very hard workers?

It was worse than buying a car After reading all of the negative reviews, glad we dodged the bullet with a horribly pushy and insulting sales rep! It was worse than buying a car!! "If you sign right NOW, we can give you a discount." or "Let me call my manager." First quote was 22K for 1500 sq ft - but miraculously, the price would come down to 16K if we signed on the spot. No thanks...I'd rather have root canal! Pushy, aggressive, and insulting sales reps are a turnoff!!

Twice I have scheduled appts with this… Twice I have scheduled appts with this company, they are great at providing updated but I had an appt for today between 1-3 and no one show up or called stating maybe they are running late. I think I dodged a bullet and will be using FCI Flooring instead.

Paid $9000 for laminate flooring in 3… Paid $9000 for laminate flooring in 3 bedrooms and for the extended warranty. 9 months into our year extended warranty we reported our floor buckling and lifting in various spots and some chips because the flooring is such cheap quality. They denied our claim with various excuses each time they called to ask more questions about the claim. The original installer (a contractor hired by Empire) even came out and said it needed replacing in our hallway because there was an obvious spill and moisture coming from underneath because he may not have put a moisture barrier down when he installed it (he couldn’t remember). Yet 20 minutes after he left Empire called to once again say they would not be honoring the extended warranty. DO NOT hire this company, PLEASE do not waste your money!!!!!!!

I was very pleased in the installation I was very pleased in the installation, except for the threshold against the wood flooring that was all ready installed.the installer said they would charge a couple thousand to bring the floor up. I was very pleased with the installers and their professionalism