A SPERVISOR CALLED ME and verified… A SPERVISOR CALLED ME and verified because not professionally cleaned yearly out of warranty to have the carpets in both bedrooms streched properly I must pay ..they are buckled and loose...fibers and bald spots....must be inspected for $150...charge but out of warranty so there is no replacement. .buyer beware .....Bought this carpet August of 2019

They were very good They were very good, worked very hard and steady. Only one spoke English which was okay but the one that spoke English didn't show up on the second day so we improvised as best we could with a Google translator on my phone. Overall, they did a pretty good job but my nephew had to do some things that they could not do, due to the fact that they didn't have the right color or size for the doorway to the outside. But they were very hard workers?

LVT and carpet throughout… We purchase LVT and carpet throughout our house. The LVT was installed first, and then the carpet. The carpet installer scratched our "scratch resistant flooring ". We have other scratches in the floor from chairs and such. We purchased warranty, and although I have called four times, no one has been out to fix it. This has been going on for months. I wouldn't recommend due to the lack of customer service, and we even paid a pretty penny for the warranty. Additionally, the salesperson told us over and over again how scratch resistant the LVT is, and not even 4 months later we have multiple visible scratches. They won't respond to come out and fix the damage they caused to the floor while installing.

Twice I have scheduled appts with this… Twice I have scheduled appts with this company, they are great at providing updated but I had an appt for today between 1-3 and no one show up or called stating maybe they are running late. I think I dodged a bullet and will be using FCI Flooring instead.

The promise of having a professional… The promise of having a professional “stairmaster” capable of handing the circular shape of our stairs didn’t happen. Our sales person made personal promises that were not carried out. When the installers arrived they stated there was no mention of a circular staircase in the notes. The installers worked hard but the stairs just don’t like professional.