Excellent customer service and… Excellent customer service and excellent workmanship of the wood floor in our home. The staff at Carpet One took extra time to explain the process to us and also answered any questions we had. The installer team went the second mile and did a wonderful job. We are very pleased with our experience with Carpet One.

It took two weeks for the carpet to be… It took two weeks for the carpet to be shipped after I ordered it, but that inconvenience was compensated for by the carpet itself: it is beautiful, exactly as described, has a deep pile and a luxurious feel. I did not wish to transact business with PayPal and the company accepted my order over the phone. And they gave me a significant discount. Once the carpet was shipped it arrived at my home in two days. The carpet delights me every time I see it, so, five stars.

They have great customer service skills… They have great customer service skills and are very happy.

Great place The employees are great people who know quality customer service. Our carpet choice was easy to make thanks to Kim. The employees proved us with information to assist in our home improvements. Thank you to all of them. You deserve gold stars!

Everyone at ThomasCarpet was helpful… Everyone at ThomasCarpet was helpful and easy to work with. David was instrumental in helping me find the right carpet and patient as I made my decision. He was listening because the one he guided me to is just perfect! The installers were clean and careful with my home and finished the job in record time. Thank you Carpet One! The best change we’ve had in a long time!