The staff helped us understand the … The staff helped us understand the features and warranties of various carpets and styles which made the decision-making much easier. The very next day, our floors were measured and we set a date for installation. The installers were right on time, took the amount of time that they estimated, and took care to make sure everything was cleaned up at the end. We love the feel of the carpet on our feet and the "look" !

Thomas Carpet One was an easy business … Thomas Carpet One was an easy business to work with. They helped us coordinate a long distance carpet replacement in a condo we own. We had a very tight turn around window and Thomas Carpet One was very accommodating and helped us get our new carpet installed on time. The carpet looks great. We truly appreciated their professionalism and help.

They have great customer service skills… They have great customer service skills and are very happy.

Excellent customer service and… Excellent customer service and excellent workmanship of the wood floor in our home. The staff at Carpet One took extra time to explain the process to us and also answered any questions we had. The installer team went the second mile and did a wonderful job. We are very pleased with our experience with Carpet One.

The installers were very efficient and… The installers were very efficient and skillful. They moved all the furniture and got back in place where it belonged. The completed three bedrooms and a finished basement of two separate rooms in three days. They were very pleasant to deal with. The end result was looks very nice and feels even better when we walk on the carpet.