The staff helped us understand the … The staff helped us understand the features and warranties of various carpets and styles which made the decision-making much easier. The very next day, our floors were measured and we set a date for installation. The installers were right on time, took the amount of time that they estimated, and took care to make sure everything was cleaned up at the end. We love the feel of the carpet on our feet and the "look" !

Excellent company The initial carpet I choose was explained to me that with my dogs this would not be suitable as it was looped. I choose another and was scheduled for installation. Thomas Carpets was able to squeeze me in sooner than they had first thought. I am very happy with the results and would definitely recommend them to anyone.

Excellent Sales Staff and Installers Selecting flooring for our new home was not something I was looking forward to. I had spent time looking at flooring online and was overwhelmed with the options available. Our builder recommended we visit the Thomas Carpet One Floor & Home showroom. We walked into Thomas Carpet One and were greeted by Marissa, ready to help! Based on our descriptions of our spaces and how they would be used, Marissa helped guide us to two LVP flooring options which we took back to our home for the final decision. When it came to carpet, Marissa again helped narrow down the many options to just a few. Ordering and installation went smooth. We could not be happier with the results.

It took two weeks for the carpet to be… It took two weeks for the carpet to be shipped after I ordered it, but that inconvenience was compensated for by the carpet itself: it is beautiful, exactly as described, has a deep pile and a luxurious feel. I did not wish to transact business with PayPal and the company accepted my order over the phone. And they gave me a significant discount. Once the carpet was shipped it arrived at my home in two days. The carpet delights me every time I see it, so, five stars.

Excellent customer service and… Excellent customer service and excellent workmanship of the wood floor in our home. The staff at Carpet One took extra time to explain the process to us and also answered any questions we had. The installer team went the second mile and did a wonderful job. We are very pleased with our experience with Carpet One.