If I could give a 0 rating I would If I could give a ) rating I would. The customer service is horrible. I have contacted this company for return and refund and they keep giving me the run around. They want me to talk to their engineer to completely assemble this product. None of it is assembled when delivered. There are no instructions except for on line and the video of that is inept. They also said to contact then via Whats App and I told them no I want a real phone number and I wanted a refund and direction to send this piece of junk back. They have stopped emailing me back. I am not sure what to do now. Don't buy from this company they are horrible.

This is a very good site And Most… This is a very good site And Most helpfull

I bought an engraver for $700 a couple… I bought an engraver for $700 a couple of years ago from them. The instruction for assembly didn't match the engraver they sent me. I emailed asking for correct instructions. They sent me about a dozen "could be one of these" instruction videos, sprinkled with just about everything under the sun. Customer service the worst, I may as well throw this P.O.S. out and buy American

Working on my projects was made easier… Working on my projects was made easier and smoothier getting one of the engravers provided by this platform. Asap delivery and a right hand support availability

The company is a scam The company is a scam. Don't answer the phone, don't honor the guarantee, can't return product that doesn't work. Don't do it!