The company is a scam The company is a scam. Don't answer the phone, don't honor the guarantee, can't return product that doesn't work. Don't do it!

This company is a fraud This company is a fraud. DO NOT BUY FROM THEM! The company phone number does not work. They are located in India, not the United States. There is no headquarters in New York. customer service is non-existent and they do not honor returns. If you try to return it they will just add your reason to return it to their return policy and say it does not qualify to be returned. They don't honor their 100% satisfaction guarantee. The whole thing is a scam. You will get no help either. Don't waste your money!

I ordered for a laser engraver from the… I ordered for a laser engraver from the site and the shipment was quite fast plus the customer service very on point.Then the product I received was of really good quality!