Do not waste your time or money with… Do not waste your time or money with this company. Bought a replacement charger with travel adapters. The adapter was delivered at the beginning of November without the travel adapters. To date I have been trying to resolve the issue with Customer service which has been a slow and awful experience, they are now not responding. The charger is very cheap quality too. Not a great experience for a cheap quality item. Avoid and buy elsewhere.

Great Product, Poor customer service I purchased my Recovapro SE less than a year ago and unfortunately it developed a fault. I was able to send the item away for repair under warranty, but the communication with customer services wasn’t great. It was difficult to get in touch with someone via email and impossible over the phone. After 3 weeks, my item was returned and now works as expected. Overall, the product is fantastic, but the customer service is disappointing.

The delivery was not quite next day but… The delivery was not quite next day but could have been down to issues on the local roads, which is beyond anyones control. Also. The app to track the delivery wasn’t very clear. Nevertheless, I got my delivery and I love the product. My ex bought one before we split up so I knew what I was getting which is a fantastic product.

My daughter ordered a replacement… My daughter ordered a replacement charging kit for her Recovapro massage gun (left original abroad). Paid for next working day delivery. Order confirmed, DPD messaged to say they were waiting for the parcel. Since then ....nothing.....DPD not received parcel, no updates, no parcel, no response to emails, telephone number doesn't work. Very disappointing. Terrible customer service and I'm angry that a young teenager appears to have been ripped off. Edit to Add: A few hours after writing this my daughter was emailed to hopefully resolve this situation. I will edit my review again upon successful resolution of this situation. I am grateful for the contact that has now been made. Thank you.

Im still waiting for a technician to… Im still waiting for a technician to contact me regarding repairing my Recovapro Lite, which is still under guarantee. Contact with them it virtually impossible. I just want to be able to use it again. The magnetic charger is not available to buy online, so I can't even do that.. Contact has been made today and I'd hoping it will be either replaced or repaired..