Pleased with customer service & quality of mini massage gun Ordered the Lite Mini Massage gun. In the pre-Christmas delivery chaos DPD didn't deliver despite their system saying they did. Contacted Recovapro who arranged a new shipment which arrived the next day so happy this was resolved quickly and easily. The massage gun is excellent quality. It's not too heavy but is substantial. Good battery life so far.

Poor repair/ still not working… After several e mails and very slow response( up to a week) the recovapro was collected for repair. However on return item is not working and I am getting no response from Recovapro. The telephone number supplied does not function.

Poor customer service I bought my RecovaPro Max Massage Gun in June/2022. It stopped working in February/2024. I can charge it but when I try to turn it on, it fails. From what I understand, it is still within the 2-year warranty period. I sent an email to the company on February 16th and had no response. Tried again with another email on March 11th and no response again. I called the contact number 01474 247760 for days and nobody answers. I never thought I would have such a hard time only to have a response from Recovapro. I was really happy with the product until it sttoped wroking. It's a shame.

My daughter ordered a replacement… My daughter ordered a replacement charging kit for her Recovapro massage gun (left original abroad). Paid for next working day delivery. Order confirmed, DPD messaged to say they were waiting for the parcel. Since then ....nothing.....DPD not received parcel, no updates, no parcel, no response to emails, telephone number doesn't work. Very disappointing. Terrible customer service and I'm angry that a young teenager appears to have been ripped off. Edit to Add: A few hours after writing this my daughter was emailed to hopefully resolve this situation. I will edit my review again upon successful resolution of this situation. I am grateful for the contact that has now been made. Thank you.

Recovapro massager I purchased my Recovapro massager from Westfields and there is no denying that it is a really great product. It developed a fault and as it was still within warranty, Recovapro replaced it. The process with customer service could have been be a little smoother as there is no telephone contact, however, they kept in touch regularly via email, were polite and professional all the way through and picked up my item via Royal Mail from my home address and promptly delivered a new massager within two weeks, so very pleased with the overall outcome and happy to be using my Recovapro massager once again.