Terrible customer service Product is good when it’s working when it’s broken you have no response from customer service So the warranty is worthless Don’t buy from them there are plenty better at similar price

Recovapro massager I purchased my Recovapro massager from Westfields and there is no denying that it is a really great product. It developed a fault and as it was still within warranty, Recovapro replaced it. The process with customer service could have been be a little smoother as there is no telephone contact, however, they kept in touch regularly via email, were polite and professional all the way through and picked up my item via Royal Mail from my home address and promptly delivered a new massager within two weeks, so very pleased with the overall outcome and happy to be using my Recovapro massager once again.

Im still waiting for a technician to… Im still waiting for a technician to contact me regarding repairing my Recovapro Lite, which is still under guarantee. Contact with them it virtually impossible. I just want to be able to use it again. The magnetic charger is not available to buy online, so I can't even do that.. Contact has been made today and I'd hoping it will be either replaced or repaired..

Poor customer service I bought my RecovaPro Max Massage Gun in June/2022. It stopped working in February/2024. I can charge it but when I try to turn it on, it fails. From what I understand, it is still within the 2-year warranty period. I sent an email to the company on February 16th and had no response. Tried again with another email on March 11th and no response again. I called the contact number 01474 247760 for days and nobody answers. I never thought I would have such a hard time only to have a response from Recovapro. I was really happy with the product until it sttoped wroking. It's a shame.

I had an ordinry experience with this… I had an ordinry experience with this compay. They offer a wide variety of products and services but almost good. Website interface can be improved and it can be difficult to navigate at times. Prices and customer support are average which can be improved. I don't have much to say about this website becuase I had no issue when I last transacted with them. You just have to compare and contrast with other companies for better outcomes.