Feeling and eating better The lab kits are convenient to report and send to your company. The food list of what should be safe for me is helpful. I appreciate being able to delay orders when I have accumulated a supply of supplements. I am feeling better. Thank you.

Such a waste for Australians Such a waste for Australians. You can do the rest but you can’t get the custom made supplements. And if you have a friend who lives in US and agrees to receive the package and send it on to you once or twice in a 6 months period - you still can’t get it because Viome will only ship months (rather than once every 3-4months) so it’s just too much hassle. What a waste of money and effort to do the test

New algorithm with completely different results Did the viome test a year ago and was relatively pleased because it gave me some information I thought was rather useful. I had been having horrible intentional issues for years and the test showed I had bile salts coming out in my stool and with that information I slowly tried altering the fat levels in my diet and it seems to help a lot. Fast forward to this year I do a new test and they COMPLETELY changed their algorithm. And along with the new test with completely new results, they updated my old test which showed no problem with bile salts, but now I suddenly have a problem with protein fermentation, (protein definitely does not cause me issues)?? The first test showed several other "problem" areas which were suddenly erased with the new algorithm. Don't believe a damn word of it.

Thankyou so much my health is improving… Thankyou so much my health is improving daily, I was able to remove the liquid iron supplement in mid August due to improved labs monitored by my Primary Care provider. I went from 7.6 to 13.5.....I will take another blood test in November 2023, prior to my office visit. Provider is unsure as to why my Hematocrit and Hemoglobin levels drop, last April-May 2023, but they are good for now. Thank you again

TERRIBLE customer experience - NOT WORTH IT TERRIBLE customer experience - 3 months and still waiting. I have emailed the customer experience team eery 2 days to find out when the results will be provided, only to be told that they're "in progress". This doesn't flow through to my account so I keep receiving emails asking me to send in my samples. I had to ship from AU costing me $40 each time - the first sample was rejected, without any rationale. I had to reach out and find out more ...it then took another week to get another sample kit, then I had to send in another sample set. Then they just "CAncelled" the kit, for no reason and then told me I had to send in another sample which I absolutely refused and told them to fix their systems. This took another week. It's been months. I'm so disappointed that I chose this company. I would not ever ever recommend.