I took four rounds of antibiotics in… I took four rounds of antibiotics in 2022 At first I developed what I thought was some type Neurological movement disorder, but then that progressed into fibromyalgia I started not being able to sleep at night, and my life turned into debilitating, chronic fatigue. After doing An emmense amount of research on what the hell happened to me, I found out that there was a relationship between fibromyalgia and got Microbiome. I took the test found out. I had leaky gut which I had no idea. I started taking probiotics within six weeks my fibromyalgia disappeared as long as I did not eat any processed foods, wheat, rice, or sugar. It was complete miracle. I went from extreme misery to extreme joy. It took me six months for my gut to heal from those four rounds of anabiotic. I am now able to eat almost all my regular foods. I am very, very thankful for the Viome Microbiome test otherwise I would probably still be sick.

New algorithm with completely different results Did the viome test a year ago and was relatively pleased because it gave me some information I thought was rather useful. I had been having horrible intentional issues for years and the test showed I had bile salts coming out in my stool and with that information I slowly tried altering the fat levels in my diet and it seems to help a lot. Fast forward to this year I do a new test and they COMPLETELY changed their algorithm. And along with the new test with completely new results, they updated my old test which showed no problem with bile salts, but now I suddenly have a problem with protein fermentation, (protein definitely does not cause me issues)?? The first test showed several other "problem" areas which were suddenly erased with the new algorithm. Don't believe a damn word of it.

Such a horrible customer experience Such a horrible customer experience. Customer service managed by a "dumb" bot that tells you to reach out to customer service for the question, i.e. to the "dumb" bot. No phone number. No e-mail. This is how you annoy customers and make sure they never come back

My experience with Viome.com has been… My experience with Viome.com has been almst good. I ordered somthing one time, and it arrived on time. It was packaged nice and securely. The customer service was good too. I had a few questions and they answered everything I needed to kno. Overall, I had a staisfactory experience with Viome.com. I'd recomment them to otheres who are lookign for a decent online site to purchase from. But it's by no means perfect. They need to imporve in a few areas and make sure their shipments arrive on time evertyime.

Cool but also not cool. I think its pretty cool how I got recommendations for foods I should eat and foods I should avoid and how my gut is doing, what was strange is that when you click on the supplement tab, it had no option to purchase, which confused me for days. Then I looked deeper into the web site which said they don’t ship outside USA which is pretty disappointing and is sort of false advertising for Canadians or any other county. They should at least tell you before or say it on the app. Also the app is kind of bugish. You gotta click or press on things a few times to get it to work.