Poor customer service, no responses for a month I ordered over a month ago and with exception to one email telling me they were out of the product, they have not replied to a single email sent to customer support. Ha ent provided an update on my order and ha ebt shipped it. No refund of money they took immediately out of our account and the refund policy is crap. No phone number provided to even attempt a call to a live person. 😠

It took over 2 months to receive the… It took over 2 months to receive the products. I understand there was a back log, shipping issues etc. Once I reached out to your company to say I hadn't received the supplements you responded quickly and did give me an opportunity to cancel. I did not cancel. I am hopeful when I looked at other reviews before purchasing that I will have success with healthy hair and new growth!

It took a month and a half to receive… It took a month and a half to receive my products. With in this time I didn’t know if I would receive anything, thought I lost my $150 to a scam. There was a serious lack of communication. I was unable to talk with someone by phone or even email. I had emailed numerous times, only to receive generic emails every time stating someone would reach out to me in 24 hours, no one ever did. This is an extremely poor way of doing business. Even if I love the product I would never reorder because of my experience.

I gave five stars because I feel your… I gave five stars because I feel your product is excellent. I wasn’t happy with the problem of delivery. Your team worked with me and compensated me with merchandise. All in all, I was pleased with how the company handled the situation.

Better than Nutrafol. I switched to Vital Nurtritive after using Nutrafol for 6 months. It was less expensive and , I felt, I was paying for Nutrafol’s extensive advertising. Nutrafol worked to a certain degree, but after taking Vital Nutritive for 3 months my hair was shining and bushy without my usual frizz. I am thrilled! Needless to say I didn’t expect this better outcome, but this product worked for me.