Recent basement survey We recently used Tapco to survey the damp basement of a property we intended to buy. Jason, the surveyor went out of his way to accommodate our time scale, was excellent at community and we found him to be very professional and helpful throughout. His report and information was clear and easy to understand and we would have certainly used them to do the work, had the purchase gone through. The office team were also quick to pick up the telephone and pass on messages .We highly recommend this company and will use them again next time.

We recently had some damp works carried… We recently had some damp works carried out by Tapco and from start to finish they were excellent. from booking in the work to the man carrying out the works, when he left each day he tidied up and left our rooms very clean.

A 5 day damp proof job turned into over… A 5 day damp proof job turned into over 5 weeks when they hit a water pipe, fitted the wrong pipe connectors and then laid a screed that failed. It wasn't actually any of these things that bothered me, it was the attitude of Zak. I could hear him on the phone advising experienced builders to cover up problems. Nigel was saying there is water everywhere, the couplings are wrong and I could hear Zak say 'just pour the screed'. Then Nigel got in trouble for being honest and pointing out things that had gone wrong. If they are willing to be dishonest and cover up issues I've got huge concerns. They have finally finished the work but never offered an apology or any compensation. We asked to discuss our situation before making a formal complaint but no one has got back to us.

Tapco game to fix a crack through our… Tapco game to fix a crack through our wall, which in turn had caused severe damp in our 18 months old room. From the surveyor visit to the work being completed we felt that they were exemplary. Martin, Greg and the team were polite, tidy and completed work to the highest standard, all whilst working within the boundaries of us having to work from home and with a young child. I couldn't recommend them highly enough and should we every have issues again, would gladly use Tapco.

Great experience from Garry the… Great experience from Garry the surveyor who came out to do the initial survey and gave us plenty of advise on how to take care of the property. He also came back a second time at our request because we thought there was further damp in the house but there wasn't! Garry still showed up and gave us some fantastic tips to identify and also future proof the house from damp!