AR
GBDo not believe their guarantee Do not believe their guarantee - its a fiction. They completed work on a property I am buying 17 years ago. It has failed (as determined by their own surveyor, that I had to pay for the privalage of inspecting the obviously damp walls), but they refuse to honour the 20 year guarantee because they cant find the original paperwork. I have a copy of the guarantee, but without their copy, they refuse to honour it.
Hugo Munsey
GBTapco and Wayne were absolutely fantastic Tapco were absolutely fantastic. From start to finish the company was professional, responsive and extremely helpful. Wayne did an incredible job at treating the damp in my lower ground floor flat. He was timely, professional and courteous throughout and couldn’t have taken more care. He was a pleasure to deal with and I couldn’t praise him or his work highly enough. I would recommend Wayne and Tapco for any damp job.
Vicki
GBGreat work! We used Tapco for both a survey on a property y we were intending to purchase and then later to complete works for us when the purchase was completed. We were really pleased with the end result. The people at Tapco couldn't have been more helpful and took numerous phone calls etc from us and came to meet us a few times in order to give advice on the works to be completed. Matt who carried out the work did a fantastic job, was really professional and tidied up following completion. I'd thoroughly recommend.
Luke Dessent
GBProfessional job and very useful survey report I've recently purchased a 115 year old house, and the survey showed a slight issue with damp. I'd seen Tapco's vans around, and the reviews looked good so asked for a survey, the price quoted was good and offered a refund plus a discount if the remedial work was undertaken. The report helped us to get the vendor to reduce the purchase price by the full amount. The two guys sent to carry out the work were brilliant - really keen to do top quality work and wanted me to understand why the issue has occurred and what they were doing about it. Worked very professionally and full clean up afterwards. Top marks!
Chris Ghany
GBA special mention for John from TAPCO… A special mention for John from TAPCO who visited my property on 19th November 2018 to damp proof the wall below my front windows. John arrived early each day and left the premises in an immaculate condition. He explained the stages of work to be carried out at the start of the day and finished on time. John should be commended for his high standard of workmanship. His attention to detail was excellent and his commitment to professionalism can only be admired.