Denise Frost
GBA job well done I needed a new damp proof course, 2 new air bricks, woodworm treatment & a drain cleaned & repaired. The workmen were efficient, neat & tidy, left no mess. A great experience. I would recommend this company. I had the original survey on the propery way back in July. The company were happy to make a booking for an unspecified date, alowed me to have the discount & refunded the cost of the survey. Great value for money.
Paul Bishop
GBAll round positive experience The teams were polite, helpful, and efficient at all works involved. We had a significant amount of plaster taken off the walls and the team did all they could to keep the dust down, even putting up a clever improvised air lock in place to protect the kitchen/food prep area. Following payment, the paperwork and guarantees were forwarded almost immediately. I guess having been in this work industry for nearly 40 years they do know their business inside out and we felt we were in safe hands.
Hugo Munsey
GBTapco and Wayne were absolutely fantastic Tapco were absolutely fantastic. From start to finish the company was professional, responsive and extremely helpful. Wayne did an incredible job at treating the damp in my lower ground floor flat. He was timely, professional and courteous throughout and couldn’t have taken more care. He was a pleasure to deal with and I couldn’t praise him or his work highly enough. I would recommend Wayne and Tapco for any damp job.
Claire Hubbard
GBA 5 day damp proof job turned into over… A 5 day damp proof job turned into over 5 weeks when they hit a water pipe, fitted the wrong pipe connectors and then laid a screed that failed. It wasn't actually any of these things that bothered me, it was the attitude of Zak. I could hear him on the phone advising experienced builders to cover up problems. Nigel was saying there is water everywhere, the couplings are wrong and I could hear Zak say 'just pour the screed'. Then Nigel got in trouble for being honest and pointing out things that had gone wrong. If they are willing to be dishonest and cover up issues I've got huge concerns. They have finally finished the work but never offered an apology or any compensation. We asked to discuss our situation before making a formal complaint but no one has got back to us.
Luke Dessent
GBProfessional job and very useful survey report I've recently purchased a 115 year old house, and the survey showed a slight issue with damp. I'd seen Tapco's vans around, and the reviews looked good so asked for a survey, the price quoted was good and offered a refund plus a discount if the remedial work was undertaken. The report helped us to get the vendor to reduce the purchase price by the full amount. The two guys sent to carry out the work were brilliant - really keen to do top quality work and wanted me to understand why the issue has occurred and what they were doing about it. Worked very professionally and full clean up afterwards. Top marks!