Poor Communication I am a real estate agent based in Houston, Texas. Recently, a local representative from Bosscat reached out to discuss their services, which align with my needs for renovation and punchlist services that I offer to my clients. Despite multiple attempts to connect—including messages, phone calls, and emails—I have not received any response from the representative I was in contact with. This lack of communication has been a recurring issue, as evidenced by numerous negative reviews I’ve reviewed. Effective communication is crucial in my line of work, and the generic responses from the company do not seem to address the core issues. The sad thing is I really thought it would've been a good relationship, and I had about five new clients that I was working with who would've absolutely been open to working with this company on their make-ready solutions. If I were to offer a piece of advice to Bosscat, it would be to prioritize fixing their communication channels. Based on my experience and the feedback from others, improving this aspect of their service is essential.

Great experience and quality work My experience has been good because of the Clyde who helped coordinate the repairs with the people who were doing the job. Clyde is reliable and responsive. Whenever I called he answered and would find a solution. All the customer service with Bosscat has been great. I recommend them if you want a job done professionally and right!

Ask for Charmaine! Original representative RAYMOND was no where to be found he was horrible with communication and i got nervous working with this company. But luckly when i reached out to customer care team i got CHARMAINE, and not only did she fix all his errors she got the ball rolling for me immediately Thank you to Charmaine for all your help! Her team was able to finish major repairs in my attic in 1 day.

Thankful for Charmaine and BOSSCAT Thankful for Charmaine! I am a realtor and BOSSCAT is very quick to respond when I am in a negotiating situation. Charmaine has made my job easier in negotiating repairs for my clients.

Great Experience! Responsive and provided quality work. Always on time! I appreciate Adam and his follow up on work that was in process and also completed.